Customer Service Employee - Hiring Now

We are searching for a driven Customer Service Employee to join our incredible team at Yusen Logistics (UK) Ltd in Moerdijk.
Growing your career as a Full Time Customer Service Employee is an amazing opportunity to develop useful skills.
If you are strong in presentation, critical thinking and have the right initiative for the job, then apply for the position of Customer Service Employee at Yusen Logistics (UK) Ltd today!

Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice. Yusen Logistics Benelux has branches in The Netherlands, Belgium, Luxembourg and Sweden. We have about 700 colleagues working on these locations. What’s the job about: Main tasks:
• To ensure the effective and correct functioning of the Customer Service operation and an optimal service to our customers. To coordinate the operational activities and makes sure there is a correct financial administration.
• Controlling the Customer Service processes;
• Monitoring the correct usage and completion of procedures, optimize processes and procedures;
• Maintaining existing and create new (customer specific) work instructions;
• Managing escalations in cooperation with the Branch Manager;
• Supporting and performing operational activities;
• Authorized to respond to (incidental) special customer requests in cooperation with the Branch Manager;
• Tuning and cooperating with the Warehouse Department (forecast and special requests);
• Making reports, including KPI’s;
• Controlling and executing correct calculations and invoicing;
• Advising the Branch Manager concerning technical and operational issues pro-actively and on request. Who are we looking for: A great colleague to join our Customer Service Department and who possesses following qualities:
• HBO level;
• A strong analytical mind, combined with a pro-active attitude;
• Excellent Excel skills;
• You thrive under a high paced environment;
• You have a high sense of responsibility;
• Excellent communication skills;
• You are excited to be one of the pioneers in the innovation process;
• Excellent knowledge of Dutch and English. Why Yusen Logistics: • An informal and international working environment;
• Excellent primary and secondary conditions, with respect for work-life balance;
• The opportunity to grow.

Benefits of working as a Customer Service Employee in Moerdijk:

● Excellent benefits
● Opportunities to grow
● Competitive salary