Customer Service Support

A Japanese subsidiary selling plastic car components in Rotterdam is currently recruiting a Customer Service Support.
In this role you will be working closely with the logistics manager, responsible for assisting with logistics related Customer Service duties and performing various administrative duties.

MF45721 TYPE: Full-time role, initially 1 year contract (potential to become permanent)
WORKING HOURS: 8:30-17:00 from Monday to Friday (40 hours per week) including 30 minutes lunch break (Flexible hours policy is available)
SALARY: €32k plus 8% holiday allowance
START: ASAP
LOCATION: Rotterdam, the Netherlands
BENEFITS: Hybrid working(3 days in the office, 2 days at home, only available after a training period), commuting allowance, health insurance support, and pension scheme MAIN RESPONSIBILITIES as CUSTOMER SERVICE SUPPORT:
• Confirming receipt for Customer Sales Orders and inputting onto SAP system
• Dealing with urgent customer orders
• Sending delivery confirmations to Customers
• Updating Customers on a weekly basis with excel delivery confirmations
• Using Supply On system to retrieve and process Customer Sales Orders and input Advance Shipping Notification
• Regular communication with warehouse to ensure smooth running for customer collections
• Issuing weekly Sales Invoices
• Any other Customer Service duties as and when required REQUIREMENTS as Customer Service Support:
• Data entry and Administration experience is essential
• Good interpersonal skills
• Good written and verbal communication skills in English
• Experience on SAP system would be advantageous
• Proficiency in PC skills especially Excel and Outlook
• Excellent attention to detail and organized individual with great analytical skills
• Logical approach to problem solving, with the ability to work on their own and part of a small team ** All applicants must have the right to work in the Netherlands as the Company is not able to offer visa support If your application is successful, you will be contacted within two business days
We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs