Head of Planning, Forecasting & Customer Logistics

We’re dedicated to expediting the energy transition with sustainable home energy solutions accessible to all, aiming to assist 3 million households in making the transition by 2030. That’s why we're looking for a highly motivated and ambitious individual who's ready to roll up their sleeves and make a tangible impact on the climate change challenge we're tackling head-on. Are you ready to rise to the challenge?

As Head of Planning, Forecasting & Customer Logistics, you will play a crucial role in running the team that plans installations, services and customer shipments. You will be responsible for overseeing daily operations, managing forecasts and capacity, and implementing new procedures for new products and more complex processes.

What you will do:

• Manage the team (3 FTE and growing) responsible for planning of customer interactions and shipments.

• Work alongside the team on planning, shipments and projects yourself.

• Identify issues, solve them and improve processes so they don’t happen again.

• Start, detail and implement projects, for example planning of installation of all-electric or cooperation with new partners. Each with specific and different requirements.

• Monitor and adjust forecasts and capacity planning, utilizing available teams as efficiently as possible.

• Collaborate with external partner to ensure the timely delivery of materials and equipment and timely installation.

What you will need:

• Proven leadership experience with strong organizational and problem-solving skills.

• Analytically strong with attention to detail. Able to oversee and understand interactions between many complex planning processes.

• Proficiency with software tools like logistics and scheduling software.

• You are not afraid to fix issues and make improvements yourself, whether it means calling partners, diving into a software tool.

• You possess strong interpersonal and communication skills, enabling effective collaboration with people inside and outside the organization.

• You are full of energy, eager, and capable to learn and grow.

• You are proficient in English and Dutch.

Why Quatt:

• A competitive monthly salary, excluding holiday allowance (8%) that we pay on top of your monthly salary.

• We like to see you! We are flexible in when and where you work, but we encourage you to come to our vibrant office in Amsterdam multiple times a week.

• Whenever you come to the office, we cover your travel costs, either by car or with an NS business card.

• Recharge with 25 paid holiday days a year to contribute to our mission in a healthy way.

• Work abroad for up to 1 month per year to visit family and friends and escape the Dutch weather.

• We support your career growth and encourage all Quatters to pursue new learning and career opportunities within the company.

• Join our original Quatt culture where you can truly be yourself and meet people from all over the world. We have over 30 nationalities working with us!

• Enjoy a healthy, vegetarian/vegan lunch at our office, freshly made by our in-house chef.

• Have fun at our themed monthly Quatt drinks and seasonal parties.

• Good people hire good people, so earn a €2,000 bonus by referring a friend as amazing as you.

Ready to change the future with us?

If what you've read excites you and you believe you're a great fit for our team, please apply below. Don't worry if you don't tick every box – at Quatt, we value performance over prejudice and always look further than just your resume. Join us in our mission to accelerate the transition to sustainable home energy for all

How to Apply

Submit your application below. Our Talent Acquisition team will review it and get back to you within 10 working days.

Next Steps

Our process typically includes three interviews, where we start with getting to know each other a bit better.

Questions?

If you have any questions about the role, feel free to reach out to

Please note that we are not working with recruitment agencies at this time. Thank you for your understanding. Every resume we will get from an agency, will be treated as our own .

We believe in diversity, inclusiveness and we want to give everyone a fair chance, therefore it's okay to not mention your gender, nationality and date of birth on your resume.