Director Talent & Culture

We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.
Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion

SOFITEL DUBAI THE OBELISK

Sofitel Dubai the Obelisk is Sofitel’s largest property in the Middle East. The hotel features 594 luxury guestrooms inclusive of 68 suites and 96 serviced apartments in the heart of Dubai. A variety of trendy restaurants and bars including a contemporary Asian restaurant, a Gastro Pub, a French Brasserie and Pool Bar & Lounge bring residents and patrons together to celebrate the French “Joie de Vivre”. Guests have the option to unwind at the Sofitel Spa with L’Occitane and outdoor pools with private cabanas or workout in a fully-fledged fitness center. Business travelers have access to 1,589 square meter of meeting space including one state-of-the-art ballroom ideal for the most sought after social gatherings

Sofitel Dubai the Obelisk will infuse the brand’s essence with capitalizing on a perfect balance of modernism and ancient Egypt reflective of the renowned design elements of Wafi. If you are as excited as we are about connecting hearts and showing your guest passion, join us as the next Heartist and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

Job Description

The Position

Has overall responsible for Talent & Culture Management of Sofitel Dubai the Obelisk (recruitment & selection, training & development, compensation & benefits, union management and employee engagement) to support the hotel’s business objectives.

KEY ROLES & RESPONSIBILITIES

• To assess organizational needs, develop aligned T&C solutions and implement strategies in the areas of Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national industry and brand standards, laws and customs, and ensuring that they are complied with by other departments
• Develops and proposes plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaises with employment agencies, educational institutions, government bodies etc., for staff and possible sources of recruitment
• Assesses and evaluates prospective employees
• Formulates and recommends a sound wage and salary system, which facilitates the attracting and retaining of staff.
• Identifies, prioritizes and meets the short and long term training and development needs of the Hotel.
• Reviews the recommendations of staff promotions and career development by respective ExCo/Department Head for the General Manager’s approval.
• Represents the Hotel in collective bargaining and contacts with labour organizations and employee representations.
• Directs the Hotel’s employee events and social and recreational activities.
• Directs the Hotel’s employee recognition programmes.
• Edits the staff newsletters and other in-house staff publications.
• Ensures the dissemination of information to staff in the most effective manner
• Acts as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues.
• Assists in the preparation and accomplishment of goals for the Department.
• Keeps confidential matters/knowledge in strict confidence
• Represents the Hotel in collective bargaining and contacts with labour organizations and employee representations.
• To promote positive Colleague relations through an environment that encourages open communication, trust, mutual respect and fun.
• To assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback.
• To effectively manage the annual HR budget
• To balance operational, administrative and Colleague needs.

PERSONAL ATTRIBUTES

• Demonstrate leadership qualities to build strong employee engagement
• Strong interpersonal skills and attention to detail
• Ability to work independently
• Good communicator with fluency in English and ability to communicate in a local language where the hotel operates (e.g. French, Mandarin, Arabic, etc.)
• Proven organizational skills, able to set and meet deadlines as well as follow-through
• Good understanding of what it takes to build a strong service culture
• High integrity and ability to keep confidentiality
• Executive presence – self-assured exuding quiet confidence and humility

QUALIFICATIONS

• Bachelor’s degree with specialization in human resources from a reputable university

EXPERIENCE

• Minimum 8 years’ experience in managing Human Resources function in a luxury hotel / hospitality industry.
• Knowledge of local labour law and practices

Meet Claudia, the human resources director

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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