Team Member Front Office- night shift

Nieuw

Team Member Front Office- night shift - Amsterdam

INK Hotel Amsterdam Amsterdam

• Fulltime
• MBO
• 0 - 1 jaar ervaring
• Taal: EN
• Operationeel
• Callcenter / Guest Relations / Receptie

Ready to get INKed?

For our Front Office team we are looking for a new team member for the night shift. Does meeting people from other countries and making them feel at home make your heart beat faster? Are you a great listener and do you love finding solutions to challenges and requests? Then what are you waiting for... start a new chapter in your career and join our INKredible team! 

The Script

From the moment that you welcome our guests until the moment they leave, you are the first point of contact for them in the hotel. You are a true INKredible ambassador. The highlights of your day are of course the check-ins and the check-outs, but you also enjoy personalizing every guest's stay. Preparing personalized items for their special occasion, making suggestions on where to eat, play and experience unique adventures Amsterdam has to offer, is something that you love to do. You keep track of their preferences and communicate these to all relevant departments to ensure a flawless stay. Solving any guest issues that may arise is not something that you shy away from, on the contrary, solving problems is what gives you the most satisfaction. Ensuring that every guest leaves with the feeling that they can’t wait to return is what drives you every day.

INK Story

INK Hotel Amsterdam - MGallery is a luxurious lifestyle hotel and owes its name to the rich history of the building, as former home of the Dutch newspaper 'De Tijd' where stories were conceived, written and brought to life in ink. Because of this INK Hotel is the place ‘Where stories are yet to be written’. Our restaurant PRESSROOM is the living room for our hotel guests and locals. We serve delicious dishes made by our INKredible kitchen staff and our bartenders create cocktails with their own personal touch.

Tick the box!

Does your story match our wishes? For the Front Office team member night position, we are looking for a person who:

• Is an outgoing and helpful personality;
• A flexible schedule, so you can work from 23.00-7.00 o’clock;
• A MBO degree in hospitality or tourism;
• At least one year experience at the Front Office;
• Availability to work both weekdays and weekends;
• Good communication skills in Dutch and English; additional language(s) are preferred;
• Knowledge of PMS systems (e.g. Opera) is preferred.

What do you get from us?

Now on to the practical part. As a Front Office team member night shift, you will receive several benefits. Think of:

• 25 days of vacation based on a fulltime contract of 38 hours per week;
• A night allowance of 15%;
• A good salary, with a minimum of 7,5% above scale V of the collective labour agreement for the Horeca;
• A travel allowance from 5 kilometer distance between your house and the hotel;
• A healthy staff meal;
• Cross training in all the different departments of the hotel;
• INK Hotel Amsterdam - MGallery is part of Accor, so you will receive staff discount to experience different hotels;
• A F&B discount card to use in different hotels in Amsterdam;
• Possibilities to develop yourself by trainings;
• International career opportunities within the Accor Group;
• Regularly drinks and staff parties with your colleagues;
• On top of that you will work together in an INKredible team!

Sounds good?

Do you see yourself working at INK Hotel Amsterdam - MGallery? We are looking forward to receive you resume and motivation letter. You can send this by e-mail to the HR department via the e-mail address . Do you have a question? Feel free to send us an e-mail or give us a call via .

1. Team Member Front Office- night shift

2. INK Hotel Amsterdam Amsterdam