Logistics Account Coordinator

Job Description: Logistics Account Coordinator As a logistics account coordinator, you are the primary point of contact for a selected group of customers within the Netherlands Market and International Travel Retail Market regarding logistics processes and the improvement of these processes. You are an important link between our customers, external logistics service provides, and various departments internally (such as Sales & Inbound Logistics). As a logistics account coordinator your most important assignments are to handle the entire order-to-invoicing process the first time right as well as leading optimization projects to optimize service to our customers. What will be your key responsibilities? Building and maintaining customer relationships in the field of logistics processes. Drive logistic performance meetings with customers on logistic topics. Handling the entire order-to-invoicing process first time right. Coordinate and solving customer complaints. Initiate improvement projects to optimize supply chain processes and work on continuous improvement. What are we looking for? An energetic multitasker feels completely at home in this versatile position. We like people who take initiative, and we encourage you to voice your opinion. Do you have a service-oriented mindset and an open, communicative attitude with a strong drive to improve processes? Then you are a good fit to join our team! For the position, we are looking for someone with the following skills and experience: A completed HBO or University master degree (WO) and preferably have experience in a supply chain environment. You have experience with maintaining and optimizing internal and external customer relationships. You have experience in developing and implementing improvements in a supply chain environment, preferably together with customers. You are action oriented and have a strong drive for results. You have analytical skills, and you are excellent at working with automated systems (such as SAP and PowerBi). You are comfortable with working in a multicultural environment. You speak Dutch and/or English fluently. What can you expect from Mars? Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.