Account Manager

Company : Human Capital

Job Type : Full Time

Haarlem, Netherlands

Job Description - Account Manager

Client Services – Account Manager||

Join a global market leader in the gaming industry with over 37 years of experience and a presence in more than 700 jurisdictions worldwide. Based in Haarlem, you will be part of an international and diverse team, working in a dynamic and fast -growing environment with strong career development opportunities.

As an Account Manager within Client Services, you will be responsible for driving sales, managing client relationships, and supporting business growth across a global client base. You will oversee the full sales cycle, from lead generation to contract signing and post -service follow -up, ensuring high levels of customer satisfaction.

Key Responsibilities:

Build and maintain strong relationships with assigned clients
Manage the full sales cycle from lead generation to contract closure
Deliver sales presentations and negotiate business agreements
Provide professional, timely, and customer -focused support
Maintain knowledge of gaming regulations, processes, and procedures
Support and execute strategic sales plans
Forecast client activity and set performance targets
Analyze market trends to identify customer needs
Maintain accurate CRM records (Salesforce or similar)
Document client interactions, visits, and communications daily
Generate reports and track performance metrics
Participate in tradeshows and industry conferences
Coordinate client training sessions and field inspections when required

Requirements:

Bachelor’s degree in Marketing, Business, Engineering, or related field (or equivalent experience)
Minimum 5 years of experience in gaming, sales, marketing, or customer service
At least 3 years of sales or business development experience preferred
Fluent in Dutch and English (German or French is a plus)
Experience with CRM systems and Microsoft Office tools
Strong communication and presentation skills
Ability to manage multiple projects and deadlines
High attention to detail and quality
Proactive, self -motivated, and results -driven
Valid driver’s license required

Compensation & Benefits:

Competitive salary with annual discretionary bonus
25 vacation days (excluding bank holidays)
Pension plan
Full travel reimbursement (public transport) or €0.23/km by car, €0.10/km by bike
€25 monthly health insurance contribution
€15 monthly wellbeing allowance
Work -from -home allowance
Hybrid working environment
Quarterly company events and team lunches

How to Apply

Contact Jan Andries Stam at +31 20 614 27 11 (also available via WhatsApp) for more information or submit your CV via Human Capital’s website or click “I am interested” below.

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Account Manager

Job Description - Account Manager

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