Account Manager

How You Will Make A Difference

Do you want to spend your working time making a difference in the world around you? Are you motivated by impactful work? Do you have a passion for cleanroom environments, microbiology, and possess strong stakeholder communication and service delivery skills? If so, then a career with STERIS in our Life Sciences team could be a great fit for you.

What You will Do
As a Life Science Sales Representative at STERIS, you will be the driving force behind sales, technical consultation, and lead generation for STERIS products within the Life Sciences industry, including pharmaceuticals, biotech, vaccines, cell gene therapy, medical devices, nutraceuticals, and related sectors. Your primary responsibilities will include: 

• Achieving revenue, gross margin, and product sales targets set by the Business Unit.

• Designing and implementing effective sales strategies.

• Identifying and pursuing new prospects and opportunities.

• Presenting innovative concepts and products to customers.

• Ensuring an exceptional STERIS experience for all clients.

Success in this role requires high customer satisfaction, strong multi-level relationships with clients, and excellent listening skills. Leveraging company-provided sales resources to deliver the best solutions to customers is crucial. The ideal candidate would be located in Netherlands preferably south of Amsterdam, Utrecht or Maastricht and needs to effectively communicate in Dutch (native), English and French.  The territory currently covers the Netherlands and a part of Belgium.  Territory coverage requires some overnight travel  (10-20%), and additional travel for training and meetings will be necessary and the ability to support customers and attend industry events outside of standard business hours is required (30% total). 

Duties

Grow the business

• Achieve assigned sales quota for territory using a consultative sales process.

• Identify and proactively seek qualified sales opportunities with new and existing Customers within but not limited to, Pharmaceutical, Biotech, Medical Device, Vaccine and Cell Gene Therapy markets.

• Develop strategic growth plans for new and existing Customers.

• Create/ Manage a multi-faceted plan with key stakeholders and decision makers leveraging all available resources.

• Provide high level of service to Customers, including timely and accurate responses to inquiries, to maintain/build STERIS reputation in the marketplace.

• Collaborates and maintains strategic partnerships with internal resources and designated channel partners to achieve high levels of Customer satisfaction.

• Utilize CRM to capture detailed Customer notes, manage sales funnel, forecast business, maintain and build pipeline.

Advise

• Generate and present STERIS Life Sciences products and innovative solutions using a compelling value based approach

• Use question based selling approach to gain knowledge regarding Customer environment, regulatory requirements and specific needs to provide tailored Customer solution.

• Maintain current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services. Attend educational workshops, reviewing professional publications and participating in professional affiliations.

• Educate Customers in the area of cleaning, contamination control and sterility assurance and the features and benefits of using STERIS consumable products.

Reporting

• Communicate regularly with STERIS management, Customers, and local channel partners

• Plan sales calls/travel itineraries to maximize effectiveness of sales strategies

• Maintain CRM required data, update sales funnel and top accounts and complete required reporting

Required Experience

• Bachelor's Degree in STEM Related field, Engineering or Business 


• Experience in consultative selling technical products/services


• Communicates credibly and effectively influence at all levels of the organization using excellent interpersonal, written, verbal, presentation skills


• Self-directed, adapts to change, and sets priorities


• Strong business acumen, with ability to understand and monitor trends


• Strong understanding of Customer and market dynamics and requirements, with demonstrated ability to expand existing Customer relationships as well as develop new ones


• Strong skills in persuasion and influence, with ability to negotiate skillfully


• Uses active listening skills and aptitude for science based technical information


• Exhibits perseverance, persistence, and consistent follow through

Skills

• Client-focused problem-solving.


• Persuasion and negotiation skills.


• Active listening and technical aptitude.


• Perseverance and follow-through.


• Strong communications skills at all levels of the organization 


• Self-directed, good ability to adapt and set priorities


• Strong business acumen, with ability to understand and monitor trends


• Proficiency in Microsoft Office.


• Valid driver's license and ability to work a flexible schedule and travel as territory requires up to 60%