Business Development & Customer Success Application Scientist Cell Avidity

Description 

This is an exciting opportunity to join LUMICKS at a pivotal moment of growth in its cell avidity portfolio. As a Business Development & Customer Success Application Scientist, you will operate in a commercially focused, customer-facing role that combines business development, opportunity progression, and field application support. 

You will support both the existing z-Movi installed base and the upcoming launch of Avidion, LUMICKS’ next-generation cell avidity platform, with first customer installations planned for 2026. 

In this role, you will engage customers across the full lifecycle—from early technical and business qualification through proof-of-concept, installation, training, adoption, and long-term success. You will work closely with Sales, Account Management, Product Management, and R&D to drive opportunity progression, support customer outcomes, and ensure structured feedback from the field informs commercial and product decisions. 

Key responsibilities 

• Support business development for Avidion by qualifying opportunities and engaging prospects in scientific and value-driven discussions 

• Support opportunity progression by delivering technical presentations, demonstrations, and proof-of-concept experiments aligned with customer decision criteria 

• Act as Field Application Scientist for the z-Movi installed base, providing training and application support within the scope of customer agreements 

• Support onboarding and early adoption of Avidion customers, with a focus on utilization, outcomes, and long-term value 

• Engage priority and strategic accounts through conferences, seminars, and targeted outreach activities 

• Provide structured field and customer feedback to Product Management and R&D to support application development and launch readiness 

• Contribute to technical and commercial marketing materials such as application notes, white papers, and presentations 

• Maintain accurate documentation of customer interactions, opportunities, and technical activities 

Skills & Competences

• Degree in Biophysics, Cell Biology, Immunology, or a related life-science discipline (PhD preferred), or equivalent relevant experience 

• Experience in business development, application science, field application support, or another customer-facing scientific role 

• Strong understanding of biological assays, cell-based workflows, or immunology; cell avidity experience is a plus 

• Business-oriented mindset with the ability to connect scientific capabilities to customer needs and decision drivers 

• Ability to communicate complex scientific concepts clearly to academic and industry stakeholders 

• Comfortable balancing commercial objectives with long-term customer success 

• Able to work independently in a field-based role with a high degree of ownership 

• Willingness to travel approximately 40% 

Location 

This role focuses primarily on the UK market. Candidates should be based in the UK or the Netherlands, with regular travel across the UK and to LUMICKS’ European sites. 

About LUMICKS 

LUMICKS has come to market as the supplier of instruments for dynamic single-molecule and cell avidity research - a rapidly evolving niche in the fundamental biology research field. Our high-performance instruments allow for the investigation into the fundamental cause of disease and potential for drug optimization. With our tools researchers can visualize and quantify the interactions between proteins and DNA in real-time, and perform high-throughput screening of molecular and cell-cell interactions.

We are passionate about advancing science and improving human health. To achieve this together, we have build a team of smart and open people who are creative in finding solutions for existing and future challenges. We combine Nobel-prize winning technologies in our life sciences tools to enable more efficient research, drug development and patient treatment. Our tools are used by academic and industry players like NIH, Max-Planck, Takeda Pharmaceuticals, John Hopkins and 8 of the world’s top 10 universities including Oxford, Stanford, MIT and Harvard.

At LUMICKS, we believe that our strength comes from our diverse perspectives. Our backgrounds, cultures, and experiences shape the way we tackle unique scientific and technical challenges. That’s why we welcome as many different voices as possible, voices like yours. No matter who you are or where you're from, we want you to bring your true self to LUMICKS.

If you’re hesitating to apply because you don’t check every box, we encourage you to go for it anyway. The right mindset and passion often matter more than a perfect match on paper. We’d love to hear from you!