C004312 Quality Management System Process Development Manager (NS) - TUE 22 Jul

Deadline Date: Tuesday 22 July 2025

Requirement: Quality Management System Process Development Manager

Location: The Hague, NL

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 800

Required Start Date: 1 September 2025

End Contract Date: 31 December 2025

Required Security Clearance: NATO SECRET

Duties and Role:  

• Provides support to Quality and Risk Management Branch and Chief Quality Office by:
• Create, maintain and manage Microsoft Office Templates.
• Content Management for SharePoint sites under control of CQO.
• Measures and reports on Agency quality metrics and KPIs
• If experienced: analysis and leans processes
• Performs other duties as required

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Process designing and optimization
• Process measuring and monitoring (definition of critical success factor, key performance indicators etc..)
• SharePoint "Design Privilege" to create Lists, set-up libraries, define and maintain attributes maintain site-pages, content management, etc.
• Administration and customisation of Microsoft SharePoint 2013 and 2019
• Customizing Sharepoint sites, pages and layouts and forms including third party forms designer tools (i.e. Infopath).
• MS Word: template management, document reformatting, Macro knowledge, styles management
• MS Excel: pivot tables, graphics, data management
• MS PowerPoint: template management
• MS Visio

Desired:

• Advanced knowledge and experience in Workflow automation tools such as SharePoint Designer
• Experience and understanding in Quality Assurance/Quality Control activities
• Visual Basic for Applications (VBA)
• Microsoft Access