C004540 Principal Assistant (Project Support and HSMO) (NS) - WED 7 Jan

Deadline Date: Wednesday 7 January 2026

Requirement: Principal Assistant (Project Support and HSMO)

Location: The Hague, NL

Full Time On-Site: No

Time On-Site: 50%

Total Scope of the request (hours): 1672

Required Start Date: 9 February 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

Portfolio, programme and project support

•  Makes sure that support services are delivered effectively across portfolios and projects.
• Applies and recommends appropriate control solutions for planning, scheduling and tracking project activities.
• Configures and maintains project management tools, and provides clear guidance on related procedures, processes and techniques.
• Offers basic advice and clarification on the development of individual project proposals.

HSMO Tasks

• Assists to maintain information registers and makes sure data is kept up to date.
• Supports users in locating, saving and organizing information in line with established guidance.
• Escalates any concerns or issues with information handling to senior team members.
• Assists with straightforward data-quality activities, such as correcting file names or updating metadata.

Resource Management

• Assists in the effective planning, coordination and control of project resources.
• Helps to ensure that resources are allocated and monitored appropriately so that project deadlines are met.

Business administration

• Assists the team or manager in gathering and providing the information needed to support ongoing team processes.
• Helps to plan and prepare for meetings.
• Sets up and offers clear guidance on software, procedures, processes, tools and techniques for administration and workplace productivity.
• Liaises and coordinates activities across functions.
• Updates and maintains office policies and procedures.

Additional duties for this post:

Customer-facing duties:

• Providing information about the organisation's services, facilities, or procedures.

Administrative and coordination duties:

• Scheduling and confirming appointments, meetings, or reservations.
• Organising, updating, and maintaining files, records, and basic databases or spreadsheets.
• Preparing and internally coordinating Statements of Work (SOW), for release to agency customers.
• Contributing as needed in project delivery: review project documents, site implementation, change management, risk & issue management etc.
• Preparing and maintaining project plans (including service now activities)
• Assisting in resource allocations;
• Create, maintain and administer project plans, as needed, on behalf of Project Managers;
• Coordinate with Resource Managers in respect to availability of resources to undertake activities on projects;
• Monitoring project performance, and approving time from resources;
• Maintain project portals and document libraries;
• Report on project status;
• Performs other duties as may be required.

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Higher vocational Training in a relevant discipline with 5 years post related experience. Or, a secondary educational qualification with 3 years post related experience.
• Sound knowledge and experience in the use of Microsoft office automation package
• Excellent command of spoken and written English, with a proven ability to communicate effectively orally and in writing;
• Experience in roles requiring to take initiative and a flexible approach allowing the incumbent to respond reliably and competently to changing requirements in a demanding environment;
• Experience in roles requiring excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff

Desirable Experience:

• Thorough knowledge of computer-based tools for project planning/control and resource management (like MS Project or Service Now);