Cloud Support Engineer

Are you a Cloud Support Engineer who truly wants to make an impact? Would you like to join a motivated team of change-makers and become a part of the top 10 Property Technology companies? Then this position is exactly what you are looking for! Our client is an amazing company that helps people save up to 30% off their utility bills. This solution is made to save millions of euros and help save the planet! Isn't it exciting? 

• A corporate environment where everyone gets a chance to be himself;
• A targeted training program + 5 study days to become the best version of yourself;
• The salary that matches your knowledge and work experience;
• A lease car (with fuel card) or travel allowance;
• 28 vacation days + the option to buy extra days off;
• 8.33% holiday allowance;
• Good pension scheme;
• Bonus scheme for delivering a new colleague and/or new client (€750 net).

We will be happy if you have:

• Work experience with Microsoft 365 and hybrid Cloud (Azure) environments;
• Extensive knowledge and certifications in managing modern desktops, identity, and services;
• Knowledge of Citrix XenApp, VMWare, and Topdesk;
• Experience with device deployment (Windows, IOS, and Android);
• Experience with applications in W10 (packaging & deployment);
• Proficiency in English and Dutch;
• AZ-900, MD-100/MD-101, ITIL 4 certifications.

Responsibilities:

• Register incoming incidents from end-users;
• independently resolve 2nd line incidents from end-users;
• Transfer incidents to the end users and answer them correctly.