Commercial Excellence Specialist (Inside Sales)

Lead Triaging - Qualification and/or disqualification of incoming leads, following required Sales Process and using required Lead/Funnel system, inclusive of using Microsoft program, emails, calls, virtual video conferencing, and coordination of necessary technical support to advance lead appropriately. This role will support both written, video conference, and phone follow-up communications with customer/prospects to establish basic understanding of inbound inquiries and establish clear next steps. This role will present prospected and qualified data collection to seek assignment of prospect from the Commercial Development Directors/Managers for approval, to maintain responsibility of accounts (under $100k, non-custom products) or assignment to others. Opportunity management: Process and execute NDA/MTA's and once received, provide product quotes, with approval from Biomaterial Directors and Sales Management. Manage quotes, and product sampling activities for assigned accounts, new prospects, and for other commercial assignments as requested. RFQ Intake Process: Provide organizational support to 'Request for Quote (RFQ)' process including central coordination and communication across multiple teams (Sales Director, Business Unit Leaders, Finance) to ensure accurate quoting, delivery on timelines, frequent check ins, actions and assignments. Project status reporting and communication to commercial management on progress expected. Expected progress will be reviewed with manager prior to communication. Frequent follow ups and revisions as necessary, until closed/won, or disqualified/lost. Running Business: Ensuring compliance of existing contracts, including working with Contract Analyst and Legal, to amend, as well as create new agreements as required. Checking the system to make sure contracts are active and compliant, handling the general account management tasks (administrative) and required template submission. Revenue management will be required for existing and new prospects, up to $2M annually. Data Management: CRM System: keep track of Leads, Opportunities, and Accounts, following Sales Process and funnel entry requirements. Track correspondence, provide updates to the team as necessary, within system and verbally