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This is not a pure administrative inside sales role.
This is a commercially responsible execution position within a structured strategic sales organization.
As Commercial Inside Sales, you are the daily commercial driver of your customer portfolio. You ensure that quotations, open orders and customer communication are handled with precision, professionalism and commercial awareness — always aligned with the defined strategic framework.
You work closely with:
- Agents – new business development
- Internal Account Manager – strategy & margin governance
- PO Team – order processing
- Operations & other departments – operational execution
You are commercially active — but within a clear strategic structure.
Would you like to work in an international corporate environment where accuracy, personal responsibility, and teamwork are valued? Then join Fineline Global – one of the leading suppliers of printed circuit boards, electronic components, and modern energy storage systems (BESS).
Responsibilities:
- Prepare, review and send standard quotations in alignment with defined pricing structures and margin guidelines
- Execute structured and timely Quote Follow-Up (QFU) while tracking offer status, conversion rates and customer feedback
- Monitor and manage the open order book, ensuring transparency on delivery timelines, order changes and potential risks
- Proactively communicate with customers regarding order status, adjustments or delivery updates
- Coordinate closely with the PO Team, Operations and Supply Chain to ensure smooth commercial execution
- Escalate high-value, sensitive or strategically relevant opportunities to the IAM when required
- Identify margin pressure, competitive movements or performance deviations and signal them internally
- Recognize cross-sell and upsell signals during daily customer interaction and align with IAM and Agent
- Maintain clean documentation, CRM accuracy and commercial discipline across all account activities
- Contribute to overall account stability and customer satisfaction within the defined strategic framework
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