Consumer Researcher

Job Title

Job Description

Your Challenge:
As a Consumer Researcher you are responsible to represent the user within the Innovation and Development organization for the Grooming product categories, ensuring the delivery on (consumer) promise for our value propositions. 

Your role:

• In Consumer Research, the key mission is to identify consumer needs, tension areas and to translate, verify and validate these insights throughout the innovation process. This will involve various types of UX and User Research to help us reach this mission. Our activities start with a focus on the support in value proposition definition and feature development, which can include digital enabled development solutions, all the way towards the final product development stage - working towards successful launches and consumer engagement. In this, being consumer centric is key. Linking in with the situation, habits and needs of consumers all around the world helps us in developing products that fulfill the Philips Brand promise “Innovation & You”. 

• The Consumer Experience & Innovation Group is i.a. responsible for end-to-end consumer research in the Beauty & Grooming category. The team members report into one of the Leads. 

• In all projects, you create a clear development logic for all user related opportunities, challenges and risks, to enable the verification and validation on the relevant consumer insights. You manage execution of this logic in sprints and/or lean plans. You apply the relevant tools -qual and quant - fitting the projects to verify and validate consumer needs (e.g. Agile, MVP methods, a Waterfall approach or hybrid models) and report out to stakeholders. You support the creation and substantiation plans of strong marketing claims and safeguard the user satisfaction throughout the life cycle of the solution before launch and after launch in the market.  

• A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region. 

You're the right fit if:

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover our rich and exciting history.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.