CRM Product Owner

Company : Madello Consulting

Job Type : Full Time

Rotterdam, Zuid-Holland

Number of Applicants

000+

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Job Description - CRM Product Owner

Job Description:

As a CRM Product Owner, you'll be the link between users, IT, and suppliers. You'll translate complex requirements into workable solutions, monitor the continued development of Microsoft Power Platform and Dynamics 365, and be responsible for achieving valuable results. You'll also fulfill the role of Functional Application Manager, ensuring continuity, supporting and training colleagues, and resolving incidents.

Tasks and responsibilities:

Further development of solutions within Power Platform and Dynamics 365
Stakeholder management with key users, end users and development team
Product backlog management and prioritization
Budget management and reporting to the product board
Training and support for end users
Documentation of features and manuals
Incident management and availability assurance
Support for Power Platform / Dynamics 365 tenders

Requirements

Job requirements

Minimum HBO education
Minimum 3 years of experience as a Product Owner or similar role
Good knowledge and experience with Microsoft Power Platform
Good knowledge and experience with Dynamics 365 Sales and Customer Insights
Experience with connections from CRM to other systems (such as marketing automation)
Knowledge of information security, privacy (GDPR) and compliance
Fluent command of the Dutch language and good command of English
Experience working in a scrum or agile environment
Experience with budget management and reporting

Prerequisites

PSPO Certification (Professional Scrum Product Owner)
Experience with Azure DevOps and XRMToolBox
Hands-on experience with Power Platform and Dynamics 365

Competencies

Enterprising
Strong communication skills
Planned and structured
Analytical skills
Stakeholder-oriented
Result-oriented

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CRM Product Owner

Job Description - CRM Product Owner

Requirements

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