CRM Product Owner

• Further development of solutions within Power Platform and Dynamics 365
  
• Stakeholder management with key users, end users and development team
  
• Product backlog management and prioritization
  
• Budget management and reporting to the product board
  
• Training and support for end users
  
• Documentation of features and manuals
  
• Incident management and availability assurance
  
• Support for Power Platform / Dynamics 365 tenders
  

Requirements

• Minimum HBO education
  
• Minimum 3 years of experience as a Product Owner or similar role
  
• Good knowledge and experience with Microsoft Power Platform
  
• Good knowledge and experience with Dynamics 365 Sales and Customer Insights
  
• Experience with connections from CRM to other systems (such as marketing automation)
  
• Knowledge of information security, privacy (GDPR) and compliance
  
• Fluent command of the Dutch language and good command of English
  
• Experience working in a scrum or agile environment
  
• Experience with budget management and reporting
  

• PSPO Certification (Professional Scrum Product Owner)
  
• Experience with Azure DevOps and XRMToolBox
  
• Hands-on experience with Power Platform and Dynamics 365
  

• Enterprising
  
• Strong communication skills
  
• Planned and structured
  
• Analytical skills
  
• Stakeholder-oriented
  
• Result-oriented