Customer Data and Marketing Manager (for MieleX)

WeAreKeen is collaborating with MieleX to find their new Customer Data and Marketing Manager! Let's share more about this super cool company! Miele X, Miele’s performance community of connected digital Xperts, pioneers and creative thinkers. A collaborative, forward-thinking team, all focused on building strong customer relationships and experiences.

WHAT WILL YOU DO?

As a Customer Data and Marketing Manager at MieleX, you’ll build a reliable and transparent ecosystem for collecting and managing customer consents across all touch-points. You will help cultivate a customer-centric and data-driven marketing approach and strengthen a consistent, trustworthy brand experience. 

• You’ll be responsible for the international rollout and continuous development of our Consent Management Platform and touchpoint consent integrations, aiming to deliver seamless, compliant, and delightful customer experiences.

• You’ll coordinate requirements with stakeholders and translate business needs into clear technical concepts for implementation.

• You’ll manage touchpoint integrations across customer journeys in close collaboration with Miele regions and stakeholders.

• You’ll guide consent and account data-related projects, ensuring alignment with business objectives and driving innovation in data management practices.

• You’ll partner with Legal, Data Governance, IT, and other relevant teams to ensure compliance with data protection regulations and operational processes.

• You’ll act as the primary contact for customer related data protection topics.

YOU’LL BE A GREAT FIT IF: 

• You hold a degree in Business Administration, Project Management, Engineering, IT, or a related field that sparked your interest in complex digital systems.

• You bring 3-5 years of experience within marketing project management, consumer data and strong stakeholder management skills.

• You possess a data-driven mindset, combined with an analytical approach to solving problems and guiding project decisions.

• You are a confident communicator who enjoys presenting ideas and fostering alignment among various stakeholders in dynamic, international environments.

• You are purpose-led and proactive, with a self-motivated approach to delivering high-quality outcomes and seeing projects through to successful completion. 

• You thrive in multicultural settings, and you are fully fluent in both written and spoken English

WHAT YOU GET

• Warm welcome and structured on-boarding

• Competitive salary and bonus scheme 

• Working in a hybrid model

• 25 days paid annual leave

• Personal development budget

• Up to 45% discount on Miele products

• Regular work-social activities    

• NS Business Card and SwapFiets

• Retirement plan fully covered by Miele X

WE ARE LOOKING FORWARD TO YOUR APPLICATION!

If you are excited about the opportunity to join MieleX, please submit your resume here!