Customer Service Representative - Dutch Speaking

We are looking for a candidate based in or near Hengelo who is available to work 32 - 40 hours per week in a hybrid setup, with approximately three days onsite.

The ideal candidate enjoys solving customer queries and takes pride in providing a high level of service. They are comfortable working as part of a broader supply chain process and understand how their role contributes to overall operations.

You are proactive, detail oriented, and able to manage multiple requests while maintaining clear communication with both internal stakeholders and customers. You thrive in a collaborative environment and are motivated to identify improvements in processes and ways of working. Additional duties include:

• To complete order entry for standard consumables orders
• Provide a ‘Triage’ for incoming orders, diverting the non-standard orders to the relevant department for completion

• Education level: MBO+ / HBO level with experience in similar function
• Fluency in English and Dutch is required, knowledge of French/German is a bonus
• Computer literate, network knowledge 

• Good social and communication skills
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Able to build and maintain lasting relationships with both internal and external customers.
• Proficiency in SAP beneficial

• Competitive salary

• Paid time off and paid volunteer time
• Health insurance group discounts
• Company car where applicable
• Pension plan
• Flexible working model in an international team
  
  
  #LI-HYBRID