Demand Analyst

E-Store Organization

The Demand Analyst plays a critical strategic role within the client's Direct-to-Consumer (D2C) E-Store organization. In this position, you will be responsible for forecasting product demand, analyzing customer purchase patterns, and optimizing inventory across digital channels.

The role is essential in managing the unique challenges of e-commerce demand volatility, seasonal trends, and real-time customer behavior. You will bridge the gap between digital marketing initiatives, customer insights, operations, and the division SCM team to ensure optimal product availability while minimizing carrying costs.

By leveraging advanced analytics, AI-driven forecasting tools, and customer data, you will help drive strategic supply chain decisions in a fast-paced, data-driven environment.

Key Responsibilities

• Develop and maintain accurate demand forecasts for all product categories sold through the D2C e-store platform, accounting for digital-specific trends, seasonality, and promotional calendars.
  


• Analyze real-time customer purchasing data, website traffic patterns, shopping cart behaviors, and conversion metrics to identify demand signals.
  


• Monitor inventory levels across fulfillment centers and warehouses and manage SKU velocity analysis to optimize stock allocation to fast-moving items.
  


• Monitor key KPIs tracking demand accuracy, aging, out-of-stock levels, and supply chain health metrics.
  


• Investigate demand forecast variances and implement corrective actions, including root cause analysis of stockout and overstock situations.
  


• Support procurement planning by providing rolling demand forecasts to purchasing teams and collaborating on lead time management.
  


• Assess the impact of new product launches, discontinuations, seasonal variations, and supply chain disruptions on demand patterns.
  


• Participate in Integrated Business Planning (IBP) and S&OP meetings and align demand forecasts with sales targets, marketing plans, and business strategy.
  


• Maintain data integrity and accuracy in Next SCM, Hybris, and ERP systems.
  


• Stay current with e-commerce trends, D2C best practices, and industry innovations and recommend process improvements to increase supply chain efficiency.
  

Required Qualifications

• Bachelor's degree in Supply Chain Management, Business, Statistics, Data Science, Economics, or a related field.
  


• 3+ years of experience in demand planning, forecasting, or supply chain analytics.
  


• 2+ years of direct experience in e-commerce, D2C, or digital retail demand planning is strongly preferred.
  


• Advanced proficiency in Microsoft Excel, including pivot tables, VLOOKUP, forecasting formulas, data visualization, and scenario modeling.
  


• Strong understanding of supply chain concepts, including demand forecasting, inventory management, procurement, and logistics.
  


• Strong analytical and problem-solving skills, with demonstrated ability to work with large, complex datasets.
  


• Excellent communication skills and the ability to present findings and recommendations to stakeholders.
  


• Ability to work collaboratively across departments and manage competing priorities in a fast-paced environment.
  

Preferred Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
  


• APICS CSCP (Certified Supply Chain Professional) or CPIM certification is a plus.
  


• Proficiency with business intelligence and data visualization tools such as Power BI.
  


• Understanding of omnichannel retail dynamics and inventory management across multiple fulfillment channels.
  

Core Competencies

• Analytical Thinking: Ability to extract meaningful insights from complex datasets and e-commerce data streams.
  


• Data-Driven Decision Making: Reliance on quantitative analysis and metrics to drive recommendations.
  


• Problem Solving: Proactive identification of demand planning issues and implementation of innovative solutions.
  


• Communication: Clear and concise communication of technical insights to diverse stakeholders.
  


• Attention to Detail: High accuracy in data analysis, forecasting, and reporting.
  


• Digital Mindset: Comfortable working with technology and platforms and continuously learning new tools.
  


• Collaboration: Strong cross-functional teamwork with marketing, operations, and procurement teams.
  


• Adaptability: Ability to work in a dynamic, fast-paced e-commerce environment with changing priorities.
  


• Initiative & Ownership: Self-starter mentality with the ability to drive projects and improve processes independently.
  

D2C/E-Store Environment

The client's Direct-to-Consumer e-store operates in a dynamic, customer-focused environment where real-time insights drive decision-making. Unlike traditional retail, demand patterns are influenced by:

• Digital marketing campaigns and promotional calendars, including email, social media, and paid advertising.
  


• Customer behavior patterns unique to online shopping, including browsing, cart abandonment, and conversion rates.
  


• Real-time market feedback through customer reviews, ratings, and direct feedback.
  


• Seasonal and trend-driven volatility specific to online consumer behavior.
  


• The need for rapid inventory adjustments and an agile supply chain response.
  

Working Conditions

This is primarily a desk-based position within a collaborative office environment. The company policy requires a minimum of three days per week working from the office, subject to applicable company policies.

The role requires a strong focus on data analysis and may involve flexible working arrangements to align with business-critical demand planning cycles and promotional events. Occasional travel may be required for team meetings, training, or industry conferences. Responsiveness to urgent demand planning requests may also be required during peak seasons or promotional periods.

Physical Requirements

The role requires the ability to sit at a desk for extended periods, operate a computer, and communicate effectively via telephone, video conferencing, and written communication. Reasonable accommodations will be considered for qualified individuals.

Interested in this opportunity? Please apply and we will be in touch with you shortly.