Digital Compliance & Accessibility Manager

Your role 

• Own the digital compliance program for web properties (accessibility/WCAG, basic privacy/data-handling alignment, and related digital governance). 

• Partner with Regulatory and Legal teams to interpret regulatory and legal requirements into clear digital requirements, ensuring a seamless consumer journey and determining their impact on digital products and activations in close alignment with the Product Owners, to add these into their product backlogs. 

• Define, maintain, and oversee policies and standards like Digital Activation and decision‑making workflows. 

• Implement governance: review gates, exception process, roles/responsibilities, SLAs and checkpoints. 

• Design and deliver practical, engaging training, workshops, playbooks, and onboarding for designers, developers, product owners, and content teams. 

• Build and sustain a network of compliance/champion representatives across BU, Regions and functions. 

• Develop KPIs, dashboards, and regular executive/stakeholder reporting; drive continuous improvement. 

You are a part of 

You will join the Omnichannel Digital Capability team,  a tight-knit group of nine specialists and product owners focused on core digital capabilities such as Translations, Internal Search, Consent & Identity Management, Digital Shelf, SEO & GEO, Subscription, Product Information, and Digital Asset Management. We sit within the Omnichannel Digital Experience team in the Consumer Experience Center of Excellence, working together to deliver seamless, customer-first digital experiences across channels 

To succeed in this role, you’ll need a customer-first attitude and the following skills and mindset 

• Bachelor’s degree in Digital Marketing, Information Technology, Business Administration, or a related field. 

• Minimum 3 to 5 years of professional experience  

• Strong stakeholder management skills, and ability to work collaboratively with cross-functional teams out 

• Strong communication and interpersonal skills 

• Ability to advise internal stakeholders s, able to influence them without authority and make independent decisions  

• Organizational and project management skills. 

• Curious and motivated by compliance challenges; translate legal. privacy and regulatory guidance into practical, user‑centric digital experiences 

• Experience within the domain of designing and delivering practical training sessions, workshops and playbooks is a pre