Digital Trust and Safety Analyst

About the Company:

We are a premier provider of customer experience (CX) and IT solutions, dedicated to fostering a safe and secure digital environment for our users. Our team in Bulgaria plays an essential role in upholding this commitment by ensuring all platform content meets the highest standards.

Position Overview:

We are looking for an enthusiastic and detail-driven Digital Trust and Safety Analyst to join our team in Bulgaria. In this role, you will be tasked with monitoring and moderating platform content, ensuring compliance with company policies and industry standards.

Key Responsibilities:

• Review and moderate content and advertisements to ensure they comply with company policies and regulations, including handling sensitive material.
• Identify and report potential risks related to platform content.
• Work closely with internal teams to mitigate risks and maintain a safe and appropriate user environment.
• Keep precise and up-to-date records of moderation tasks.

Qualifications:

• A strong grasp of compliance standards and risk management principles.
• Excellent written and verbal communication skills in both Dutch and English.
• Proven ability to work independently and handle multiple responsibilities efficiently.
• Strong analytical and problem-solving abilities.
• Competence in using computers and relevant software tools.
• High attention to detail and commitment to maintaining accuracy.

Perks and Benefits:

• Salary: Competitive gross salary of 3,000 BGN.
• Workplace: Hybrid setup in Bulgaria (3 days in-office, 2 days remote).
• Training: Comprehensive 6-week onboarding program (available Monday-Sunday).
• Relocation Support:
  • 300 BGN monthly rental allowance for the contract duration (rent typically ranges from 250-400 euros based on location).
  • 150 BGN flight reimbursement (reimbursed upon arrival or with the first salary).
  • Assistance with real estate and administrative tasks.

Work Schedule:

• 40-hour workweek with a rotating schedule.
• Two days off per week, with the schedule provided one month in advance.

If you're ready to be part of a growing and dynamic team, apply today and help us make the online world a safer place!

Send your CV today.