Direct Digital Business Manager

Responsibilities

 

• Serve as the strategic business partner and operational leader to the VP Digital Business Direct, ensuring the organization maintains strategic focus while driving effective execution across teams.
• Represent the VP in selected forums and leadership meetings, acting as an empowered proxy to provide direction, uphold priorities, and ensure momentum on key initiatives.
• Develop and deliver board-level presentations, decision papers, and executive communications that clearly articulate business priorities, performance, and strategic implications.
• Lead, coordinate, and manage cross-functional operating rhythms, ensuring Direct Business initiatives are aligned, resourced, sequenced, and advancing against strategic objectives.
• Oversee progress of key initiatives, proactively identifying risks, interdependencies, and ownership gaps; drive resolution by aligning stakeholders, escalating where necessary, and recommending actionable solutions.
• Drive governance cadence and leadership decision-making readiness, ensuring forums are well-structured, materials meet executive standards, decisions are clearly captured, and outcomes are followed through to completion.
• Act as a trusted advisor, thought partner, and leadership extension to the VP, providing judgment, stabilizing influence, and confidential handling of complex or sensitive matters.
• Lead and champion improvements in ways of working, organizational effectiveness, and change management, fostering a culture of accountability, collaboration, and disciplined execution across the Direct Business.

Skills for position
 

• Minimum of 8 years of experience within complex Digital or eCommerce environment working in a corporate context with a business responsibility. 
• Experienced leader in multidisciplinary eCommerce team and senior experts 
• Background in consultancy is a pre. Experienced  in executive communication: Skilled in preparing and delivering board-level presentations and materials.
• Business management & structuring: Able to organize complex initiatives and embed governance frameworks while keeping the whole organizational context in mind.
• Political savvy & organizational diplomacy: Skilled at navigating complex stakeholder landscapes at senior management level
• Ideally a degree in business management.