Dutch Customer Support Specialist With Relocation Package

Dutch-Speaking Customer Support Specialist
Relocation to Lisbon, Portugal

Are you ready to build an international career while enjoying the lifestyle of Southern Europe? We are currently hiring Dutch-speaking professionals to join a world-renowned customer experience company in Lisbon.

About the Employer

Our client is a global leader in customer experience management, supporting internationally recognized technology companies across multiple markets. With operations in more than 90 countries, the organization provides digital customer care, technical assistance, and innovative business solutions for major global tech brands.

You will work in a diverse, multinational environment where professional development, structured training, and long-term career growth are strongly encouraged.

Your Main Responsibilities

As a Customer Support Specialist, your daily tasks will include:

• Delivering professional customer service via phone, email, and live chat

• Supporting Dutch-speaking customers with product-related and account inquiries

• Identifying and resolving technical and non-technical issues

• Escalating complex cases when necessary

• Maintaining accurate documentation of interactions

• Ensuring high customer satisfaction levels

• Achieving quality and performance KPIs

What You Will Receive

• Full relocation support

• Airport pickup upon arrival

• Accommodation provided throughout your employment contract

• Flight ticket reimbursement after 9 months

• Meal allowance

• Competitive salary under Portugal’s 14-month salary system

• Performance-based bonuses

• Paid training

• Multinational working environment

Requirements

• Minimum C1 level Dutch

• B2 level English

• EU citizenship or Portugal Residence Card

• Willingness to relocate to Lisbon

• Customer service experience is an advantage but not mandatory

• Strong communication and problem-solving skills

Why Lisbon?

Located in the heart of Portugal, Lisbon offers an unbeatable combination of career opportunities and lifestyle. With beautiful Atlantic coastlines, historical architecture, vibrant culture, and a growing international business scene, it has become one of Europe’s most desirable cities for expats.

Living in Lisbon means enjoying mild winters, sunny summers, incredible food, and a welcoming international community — all while advancing your career.