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Dutch Speaking Customer Expert For Eneco - Work Remote In Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Dutch Speaking Customer Expert For Eneco - Work Remote In Greece

Mercier Consultancy MD is looking for a Dutch Speaking Customer Expert to work remotely from Greece for Eneco, a leading energy company. This position offers the opportunity to provide exceptional customer support to Eneco's Dutch-speaking clients while enjoying the flexibility of remote work. Join a forward-thinking company dedicated to sustainability and excellent service.


Key Responsibilities

  • Provide top-quality customer service in Dutch via phone, email, and chat to Eneco’s customers.
  • Assist customers with inquiries related to energy products, services, billing, and technical issues.
  • Resolve customer concerns efficiently to maximize satisfaction.
  • Log customer interactions accurately in the CRM system.
  • Collaborate with the Eneco team and internal departments to ensure smooth service delivery.
  • Stay informed about Eneco’s product offerings, policies, and industry developments.
  • Fluency in Dutch (both written and spoken) is mandatory; proficiency in English is advantageous.
  • Previous experience in customer service, preferably in the energy sector, is a plus.
  • Excellent communication and interpersonal skills with a customer-centric focus.
  • Ability to work independently and manage workload efficiently in a remote setting.
  • Strong problem-solving skills and attention to detail.
  • Familiarity with CRM systems and digital communication tools is preferred.
  • Reliable internet connection and a suitable home office environment.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Dutch Speaking Customer Expert For Eneco - Work Remote In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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