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Dutch Speaking Customer Service for Media & Entertainment -Remote in Greece

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Job Description - Dutch Speaking Customer Service for Media & Entertainment -Remote in Greece

Description

Patrique Mercier Recruitment FR is delighted to announce an exciting opportunity for a Dutch Speaking Customer Service Representative in the Media & Entertainment industry. This role offers a chance to engage with clients passionate about media content, ensuring they receive outstanding support and assistance tailored to their needs.


Responsibilities

  • Provide exceptional customer service to Dutch-speaking clients across various platforms, including phone, email, and chat.
  • Assist customers with inquiries related to media subscriptions, content access, and technical support.
  • Handle issues related to billing, account management, and services, ensuring timely resolution.
  • Communicate effectively with customers to understand their needs and recommend appropriate solutions.
  • Stay updated on the latest media content, offerings, and company policies to provide accurate information.
  • Document all customer interactions accurately and maintain organized records for future reference.
  • Collaborate with internal teams to address and resolve any escalated customer issues promptly.


Requirements
  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in customer service, especially in the media or entertainment sector, is a plus.
  • Strong communication skills and a customer-oriented approach.
  • Ability to troubleshoot technical issues and provide clear guidance to customers.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A passion for media and entertainment, with an understanding of industry trends.


Benefits
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job Dutch Speaking Customer Service for Media & Entertainment -Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Patrique Mercier Recruitment Fr

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in Greece. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitmen...

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