Dutch speaking Customer Service position Frozen goods department in Bulgaria

Join Patrique Mercier Recruitment ES for an exciting opportunity as a Dutch-speaking Customer Service Representative in the Frozen Goods Department based in Bulgaria! If you have a passion for customer service and want to be part of a dynamic team in the food industry, this position is ideal for you. You will assist Dutch-speaking customers with their inquiries related to frozen products, ensuring excellent service and satisfaction. Embrace the chance to work in a vibrant environment while contributing to a leading company in the sector!

Your Responsibilities

• Provide exceptional customer service to Dutch-speaking clients regarding frozen goods through phone, email, and chat.
• Address customer inquiries, complaints, and product information efficiently and courteously.
• Maintain a friendly and professional attitude in all interactions with customers.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members and other departments to ensure effective problem resolution.
• Engage in ongoing training to stay updated on frozen products and customer service best practices.

• Fluency in Dutch (both written and spoken) is essential.
• Strong commitment to providing outstanding customer service.
• Prior experience in customer service or related fields is an advantage.
• Excellent communication and problem-solving skills.
• A team player who can also work independently.
• Positive attitude and ability to handle challenging situations with grace.
• Willingness to learn and grow within a supportive team environment!

• Private Health Insurance
• Training & Career Development
• Additional Performance Bonuses
• No weekends
• 150 euros towards your flight
• Active account manager regarding relocation
• Indefinite contract