Engineering Manager | Core Platform | Abuse Protection

DeepL..

Is Europe's leading AI company since 2017, is dedicated to breaking down language barriers and bringing cultures closer together. Our expertise in AI and neural networks has enabled us to create cutting-edge communication technologies for businesses, including the acclaimed DeepL Translator which offers 30+ languages, and DeepL Write, our AI writing companion. Our core offering includes a suite of products and tools made for businesses to communicate more effectively, both internally and with their customers around the globe.

Our goal is to become the global leader in Language AI and build products that help drive better communication, drive connection, and make real-life impact. To do that, we need talented people, like you, who want to be a part of this exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart

We are committed to innovation and to a nurturing work environment. Founded by developers and researchers, we spend a lot of time actively reviewing the latest trends in generative AI and software engineering. Known for pioneering AI technologies, we dive deep into cutting-edge research to create not only translations, but advanced language solutions. Combining our use of modern technology, comprehensive employee benefits with our open and welcoming work culture is what sets us apart.

When we tell people about DeepL as an employer, the reactions are overwhelmingly positive. Maybe it's because of the products that have helped countless people worldwide, or maybe it's because of our shared goal of improving communication for individuals and businesses worldwide. What we're certain of is this: being part of DeepL means joining a team committed to innovation and the well-being of its employees.

Meet the team behind this journey

The Abuse Protection team’s mission is to identify, monitor and block traffic that harms DeepL’s users, systems, or business. The team ensure that both free users and paying customers do not abuse DeepL’s services through excessive or malicious requests, by monitoring and managing usage data, as well as building the necessary interventions when something seems amiss. The team is responsible for DeepL’s shared services for bot protection, rate limiting and usage limitation.

The teams’ tech stack includes

• C# and ASP.NET Core on Linux in Kubernetesfor backend services,
• Typescript for web clients and Cloudflare workers,
• Python for scripting and tooling,
• Kafka,
• PostgreSQL, Clickhouse,
• Grafana, Prometheus, Loki, Tempo,
• GitLab, ArgoCD.

Your responsibilities

The core purpose of the Engineering Manager role is to develop a product engineering team to an autonomous, high performing stage and take responsibility for ensuring high quality deliverables:

Delivery & Excellence: Collaborating with key stakeholders, represent the team’s engineering perspective on the feasibility, cost-effectiveness, scalability, and time-to-market aspects of new or existing services and products. Ensure timely delivery of new features, maintain existing ones, and establish high engineering excellence metrics. Actively contribute to resolving technical issues and challenges by participating in code reviews, system design discussions, and occasionally engaging in hands-on coding to support team members.

People Leadership: Inspire, develop, recruit, and motivate a software engineering team. Conduct regular 1:1s with team members, set individual development or improvement plans, and foster a healthy, non-retaliatory feedback culture within the team.

Team Management: As a collaborative partner with a member of the Product Management team, jointly oversee the team’s strategy, quarterly goals, and business-technical metrics. Ensure the team's development process methodology is optimal, actively participate in building and maintaining the technical roadmap, and take ownership of technical incident management. Dedicate time and resources to quality efforts, maintain a current knowledge base and documentation for the team's services and artifacts, and coordinate resource planning in collaboration with the Senior Engineering Manager and Craft Leads as needed.

Manage growth: You derive satisfaction from navigating change and collaboratively discovering innovative solutions with your team and various stakeholders within a dynamic and evolving environment.

Strategic Leadership: Responsibility includes guiding the strategic direction of the team's engagements and collaborating with stakeholders. Not directly involved in software delivery, the role necessitates a profound understanding of technical architecture, potential challenges, and aligning the team's work with broader organizational goals.

Qualities we look for

• Track record of successfully leading and scaling a software development team with backend scope- ideally at least two years' experience in an Engineering Manager role

• High level of hands-on technical experience in software development and architecture, with several years of experience working as a senior software developer

• Profound expertise in back-end software development and system design

• You would enjoy a 30% share of hands-on technical work (code and architecture reviews, technical design, hands-on coding, ...)

• Proficiency in C# and ASP.NET Core, or proficiency in Java or Kotlin and the ability and interest to quickly become proficient in C#/ ASP.NET Core

• You are a pragmatic problem solver who enjoys both the technical and non-technical challenges associated with the responsibilities of an Engineering Manager

• Excellent communication skills in English with a strong sense of empathy and a solution-oriented mindset
  

• Solid understanding of computational complexity and common data structures; comfortable reasoning about the time and space complexity of code and choosing appropriate data structures to efficiently solve algorithmic challenges

Ideally, you have one or more of the following qualifications:

• Prior experience in the abuse protection or fraud prevention area, e.g. building sophisticated rate limiting infrastructure or detecting fraudulent subscription checkouts
• Degree in Computer Science or Mathematics or equivalent experience

What we offer

• Diverse and internationally distributed team : joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.

• Open communication, regular feedback : as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy makes us better together.

• Remote work, flexible hours : whether you're near or in our hubs in cities like Cologne, Berlin, Amsterdam, London, or prefer the comfort of your own home, you decide where your office is. We offer remote opportunities, flexible working hours and trust in your productivity, all in sync with your team's general locations and time zones to foster effective and seamless collaboration. Our aim is to integrate your work with your lifestyle, ensuring a balance that respects both your needs and our operational requirements.

• Regular in-person team events : we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.

• Monthly full-day hacking sessions : every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.

• Comprehensive health insurance : your health comes first. With our comprehensive insurance, we'll make sure you're covered from head to toe.

• 30 days of annual leave : we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.

• Annual learning budget : because we never stop learning, we’ve set up an annual budget for your professional development—pick a learning path which contributes to your career development and we'll back you up.

This is a fully remote role from the UK, Germany, Netherlands & Poland #J-18808-Ljbffr