Enterprise Planner Support

This is how you make impact

As an Enterprise Planning Support, you support the Enterprise Planner, who is end-to-end responsible for deliveries to our customers within dedicated customer teams. In this role, you will be responsible for order intake, processing forecasts, identifying deviations from contractual agreements, and handling invoicing. Together, you ensure optimal delivery performance and customer satisfaction.

Neways NAA is a leading provider of electronic solutions for the semiconductor and healthcare industries. In this position, you will work on challenging and complex projects while playing a key role in the order fulfillment process. Together with your colleagues, you contribute to innovative and advanced technologies that are used worldwide in the semiconductor and medical sectors. This means you are not only helping to satisfy customers but also contributing to innovations that make the world a better place.

This is what we offer

We offer a welcoming work environment where personal connections and collaboration are highly valued. We believe in continuous development and provide ample opportunities for personal growth, while encouraging initiative and ownership.

In addition, we offer:

• 27 vacation days;

• 13 ADV (reduction of working hours) days;

• Flexible start and end times within a day-shift schedule;

• Pension plan;

• Bicycle plan;

• A minimum availability of 32 hours per week;

• The possibility to work from home up to 2 days per week (based on a full-time employment contract).

This is what we bring to the team

You easily connect with people and excel at building strong professional relationships. You are driven, critical, decisive, and have a proactive mindset. At the same time, you are able to maintain a clear overview and set priorities effectively. Thanks to your collaborative approach, you help bring out the best in your team.

We also ask for:

• A completed MBO Level 4 education with relevant work experience, or a Bachelor's degree (HBO) in a commercial, business, or logistics-related field;

• Experience in a similar role, such as Inside Sales Representative, Commercial Support Officer, or Commercial Administrative Employee, is a plus;

• Knowledge of and experience with operational and logistics processes is an advantage;

• Strong verbal and written communication skills in both Dutch and English.

Your daily responsibilities include

Together with your colleagues, you are responsible for maintaining an optimal order book within the order fulfilment process. You ensure that the entire process-from order intake by Sales through to final delivery and customer invoicing-runs smoothly and efficiently. To achieve this, you work closely with internal stakeholders, including Enterprise Planners, CFT Leads, and Sales Support, as well as with customers.

You support a team of Enterprise Planners by taking ownership of a wide range of administrative, logistical, and coordination-related activities. By relieving them of operational tasks, you enable them to focus on customer management and strategic planning. No two days are the same: you continuously switch between different customer teams, processes, and challenges, making a valuable contribution to excellent service delivery and customer satisfaction.

Your responsibilities further include:

• Processing order intake and forecasts;

• Identifying deviations from contractual agreements and discussing them with relevant stakeholders;

• Daily invoicing activities;

• Managing the customer mailbox;

• Maintaining logistics-related parameters within the customer team;

• Improving and optimizing existing processes within multidisciplinary project teams.