Field Support Techncian

We are currently seeking a Field Support Technician for our PR and Marketing Fleet based out of Hilversum, Netherlands.  This position requires an experienced professional with a strong background in diagnosis, maintenance, and repair of vehicles as well as a passion for working in customer-facing environments. Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates will be expected to demonstrate excellence in their respective fields, to possess the ability to learn quickly and to strive for perfection within a fast-paced environment.

The Role

• Providing technical support, upkeep of marketing and sales vehicles while traveling with the Marketing and Sales teams


• Preparation and repair of Lucid Marketing and Sales vehicles


• Be prepared to be a travelling technician and to diagnose, maintain and repair Lucid Motor vehicles wherever it is needed


• Support new market launches and Studio/service center openings


• Support a fast paced and quickly growing business with your expertise and experience in other matters, if necessary


• Flexible work availability and ability to travel as needed to support Sales and Marketing efforts (up to 100% at times)


• Enjoy direct customer interaction and supporting Marketing and Sales events as a technician while representing our company, always complying with company communications policies


• Exceptional ability to interface and collaborate with individuals, groups, and vendors

Qualifications

• Certified automotive technician, Master Technician Certificate advantageous


• HV Certification and EV experience advantageous


• Car detailing experience advantageous


• A capacity to creatively solve problems and think quickly in busy customer-facing environments


• Attention to detail and a passion for creating positive customer experiences


• Experience supporting Marketing & Sales events advantageous


• Experience in luxury automobile repair environments advantageous

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.