Field Technical support engineer

About CPM
CPM  supplies process equipment for the animal feed, biomass, oilseed, and waste processing industries — from design through to production and everything in between. We do this in close collaboration with our colleagues in the United States and Asia. In addition, we work worldwide with agents and mill builders.
We have an extensive knowledge platform in the field of processing technologies, enabling us to continuously develop and innovate. At CPM, no two days are the same, and we are proud of our dedicated and passionate employees.

The Role
As a Field Technical Support Engineer, you support customers, service technicians, and commissioning engineers with diagnosing and resolving technical issues on CPM machines and production lines. You work in the office, remotely and on-site, playing a key role in ensuring reliable machine performance and high customer satisfaction.

Key Responsibilities

• Provide online technical support.
• Act as the technical point of contact for customers and field service staff.
• Diagnose and resolve machine faults remotely and at customer sites.
• Advise on repairs, spare parts, tools, and maintenance solutions.
• Coordinate service activities with the Service Planner.
• Support and coach service technicians and commissioning engineers.
• Perform on-site inspections, testing, and commissioning support.
• Maintain and share technical documentation and service reports.
• Contribute to preventive maintenance, service process improvements, and product enhancements.
• Perform service jobs on specialized machines.
• Support training activities and knowledge transfer to customers and colleagues.

• MBO+ level technical education or equivalent.
• Strong technical knowledge of industrial machinery and production processes.
• Experience with mechanical is essential, hydraulic, and pneumatic systems is beneficial.
• Analytical, hands-on, and customer-focused.
• Willingness to travel is essential.

• A competitive salary in line with the market
• 27 vacation days plus 13 ADV (additional leave) days
• Excellent pension scheme
• Laptop, phone, tablet, and a company service van to support you in your work
• An independent and challenging role within an international company
• An informal and friendly company culture with enjoyable team activities and outings

CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.