Front Office Trainee

FRONT OFFICE TRAINEE

Looking for a challenging internship in a rapidly growing company with a passion for hospitality and service? Our Front-Office internship might be the perfect fit for you! We're in search of a full-time Front Office intern for our ID Aparthotel location in Amsterdam.

It started with Amsterdam ID Aparthotel

It all began in Sloterdijk, when our founders adopted an office building and transformed it into our first apartment-hotel. Since then, we've hosted over 100,000 guests from more than 40 countries here. Some have called us 'home' for months, while others stay just for a weekend. We're their little corner of Amsterdam, for as long as they need us. It was at Amsterdam ID Aparthotel that we perfected our signature warm feeling. The feeling that turns guests into lifelong friends. That feeling is the basis for our company and what we aim to deliver to colleagues and guests every day, in every property.

The internship

We'd love to take you through a day in the life of a Front Office intern. Your shift begins with a handover from your colleagues, where you brainstorm creative ways to surprise this week's arriving guests. For instance, a colleague just delivered a birthday cake to a guest, and the Italian newspaper has arrived for our long-term resident; you promptly take it to their room: Grazie!

While you continue preparing for your shift in our reservation system, Mews, the first guests begin checking in. With your extensive knowledge of Amsterdam, you provide guests with precise recommendations on what to do and where to find that delightful bakery. You truly take care of our guests from A to Z. Given that our guests stay with us for extended periods, you also develop a special bond with them. You'll be working your magic in 2 shifts from 06:45 to 23:15 hrs, to make sure our guest feel welcome and at home.