General Manager - The Hoxton Lloyd

We are seeking an experienced General Manager for The Hoxton Lloyd.

The Hoxton Lloyd offers 136 bedrooms, including new room categories for The Hox, as well as a spacious ground-floor restaurant, large outdoor terrace, vibrant bar, and The Apartment – our unique meetings and events concept. Breman Brasserie, an all-day restaurant, blends European and South American cuisine in a setting that honors the Lloyd building’s rich history, complemented by a bar serving classic cocktails and New World wines. Barbue, a cocktail bar by renowned mixologist Renato Giovannoni, is set in the former ticketing office and tells a story of cultural exchange through Argentinian-inspired, Italian-accented drinks, music, and hospitality, celebrating the legacy of migration through this iconic Amsterdam landmark.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

 What's in it for you...

• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
• A competitive package and plenty of opportunity for development.

What you’ll do…

• Take full responsibility for the commercial success and overall performance of the property; from P&L, through to budgets, through to planning and forecasting (and re-forecasting).
• Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for our properties.
• To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
• Make sure our brand standards are properly brought to life and to think outside of the box in how we ground the brand in the local market.
• Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do!
• Play a key role in managing the relationship with the central teams and owners.

What we’re looking for…

• A strong hotel operator with local and international experience.
• Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what’s right for the brand.
• Passion for providing great guest experiences, rooted in high-quality service that feels natural.
• Someone who leads from the front – you’re only as good as your team, know how to set standards, and motivate & develop those around you.
• Good market & industry knowledge and connections that you can use to make sure the brand makes an impact.