Global Retail HR Talent & Learning Expert I

Are you passionate about shaping future-ready talent and turning people insights into meaningful action? As a Global Retail HR Talent & Learning Expert, you will play a key role in strengthening Retail’s talent agenda across markets.

The team 
The Global Retail HR Team provides strategic HR guidance, insights and frameworks to support the ten (10) Retail countries within ING. We enable consistent people processes, centralised reporting and analytics, and support countries in delivering their people strategies while navigating transformation and change. 

Role and responsibilities

A core focus of this role is the Recruitment Revamp programme, where you will help design and implement a more consistent, skills-based and objective recruitment approach across Retail. Alongside this, you will support the creation, optimisation and delivery of HR reporting, dashboards and insights, and contribute to the day-to-day operations of a global HR function. You will act as a sparring partner, sounding board, and troubleshooter for the Global Retail HR team and its stakeholders.based and objective recruitment approach across Retail. Alongside this, you will support the creation, optimisation and delivery of HR reporting, dashboards and insights, and contribute to the daytoday operations of a global HR function. You will act as a sparring partner, sounding board, and troubleshooter for the Global Retail HR team and its stakeholders. 

This role sits at the intersection of talent, analytics, and operations, combining strategic thinking with hands-on delivery in a global context.on delivery in a global context. 

 Key responsibilities  

• Contribute to the Recruitment Revamp project, supporting the design and rollout of globally consistent, capability-based recruitment practices across Retail. based recruitment practices across Retail.  

• Partner with global and local stakeholders to translate recruitment and talent ambition into practical, scalable solutions.  

• Support the preparation, optimisation and delivery of HR reporting, including dashboards, recurring reviews and ad hoc insights for Global Retail stakeholders. hoc insights for Global Retail stakeholders.  

• Analyse data from multiple sources, ensuring accuracy, consistency and meaningful interpretation.  

• Identify opportunities to streamline reporting processes and digitalise HR insights.  

• Maintain and continuously improve HR dashboards, templates and reporting materials.  

• Serve as a troubleshooter, helping resolve operational or cross market challenges within the Retail HR portfolio. market challenges within the Retail HR portfolio.  

How to succeed: 

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.  

• Experience in Talent, Learning, Recruitment, HR analytics or HR operations, preferably in a global or multi-country environment. country environment.  

• Strong analytical skills, with experience working with HR data, dashboards and reporting tools (e.g. Excel, Power BI or similar).  

• Understanding of recruitment and talent processes; experience with skills-based or data-driven approaches is a plus. based or data-driven approaches is a plus. based or datadriven approaches is a plus.  

• Strong stakeholder management skills and the ability to work across cultures and seniority levels.  

• Structured, proactive and comfortable managing multiple priorities.  

• Excellent communication skills in English (written and verbal).  

• High integrity and ability to handle confidential information with care. 

Furthermore:

• You combine strategic thinking with hands-on execution. on execution.  

• You are curious, pragmatic and comfortable working in complexity.  

• You proactively spot issues and opportunities and act on them.  

• You collaborate effectively and are trusted as a sparring partner.  

• You take ownership and focus on impact. 

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions.

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience

• 25 - 28 vacation days depending on contract

• Pension scheme

• 13th month salary

• 8% Holiday payment

• Mobility Card

• Hybrid working

• Personal growth and challenging work with endless possibilities

• An informal working environment with innovative colleagues

About us

Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you.

Questions?
Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.