Head of Customer Success

At Orbisk, we’re on a mission to create a world where zero food waste isn’t just a dream—it’s a reality. We combine cutting-edge tech with a sustainability-first mindset to help the hospitality industry make smarter, greener choices. As a proud B-Corp, we’re leading the way in the fight against food waste, and our results speak volumes: over 1.987.072 kg of food waste eliminated in 42+ countries (and counting!). 🌍

We don’t just offer technology; we’re a trusted partner to our customers, working alongside them to create lasting change. Through innovation and listening closely to their needs, we’ve built a solution that drives both environmental and business success.

With our team growing rapidly, we’re looking for a Head of Customer Success to help us build the future—one that’s greener, smarter, and waste-free. Let’s create impact together! 🌱

What's on the menu?

At Orbisk, we are looking for a hands-on, data driven Head of Customer Success to lead our growing team. You will grow the team and structure it with Team Leads so you can focus on optimizing processes and structuring the organization for scalability. Our team has expanded, and we expect further growth this year. We need someone who can define a clear vision and translate it into effective execution.

In this role, you will focus on process optimization, ensuring that our services are consistent and effective across all customers. You will empower the Team Leads to manage their teams, support in complex customer cases, and drive innovation in our approach. You will work closely with the product team to implement customer-driven improvements and ensure we focus on the right initiatives that drive long-term customer success and retention.