Housekeeping Supervisor

Working in senior living is more than a job—it’s a commitment to serving others. As a vital part of our team, the Housekeeping & Laundry Supervisor helps create a clean, safe, and homelike environment for the residents who depend on us every day.

We are seeking a compassionate, detail-driven leader who takes pride in maintaining high housekeeping and laundry standards while supporting a team dedicated to resident comfort and dignity.

Position Summary

The Housekeeping & Laundry Supervisor is responsible for ensuring the Assisted Living Center is clean, odor-free, and welcoming. This role oversees all housekeeping and laundry operations, maintains supply inventory, trains and supervises staff, and ensures full compliance with HPM, HFA licensing, OSHA/MIOSHA, and infection control guidelines.

This leadership role directly supports resident well-being and contributes to a positive, homelike atmosphere.

Qualifications

• Positive and respectful attitude toward older adults, including frail elders and individuals with dementia


• Ability to read, write, and follow written directions in English


• Strong attention to detail and ability to work independently or as part of a team


• Mature judgment and ability to manage staff and job demands


• Experience in healthcare or hotel housekeeping/laundry preferred but not required


• Must pass state-mandated criminal background check and random drug testing

Compensation & Benefits

• $22.00 - $23.00 per hour 


• Optional full benefits per Employee Handbook


• 2% pay increase after 90 days with satisfactory performance


• Annual merit-based increases based on performance evaluation

Essential Job Functions

Housekeeping & Laundry Operations

• Ensure thorough cleaning of all resident apartments and common areas (vacuuming, dusting, bathroom/kitchen cleaning, window washing, etc.)


• Oversee proper use, labeling, and storage of chemicals and equipment; maintain Safety Data Sheets (SDS)


• Ensure all flat linens and resident personal laundry are cleaned, sanitized, dried, folded, and returned promptly


• Follow manufacturer recommendations for fabric care, stain removal, and ironing as needed


• Maintain odor-free, sanitary conditions throughout the building

Leadership & Staff Management

• Hire, train, supervise, and schedule all housekeeping and laundry personnel


• Use ON SHIFT for scheduling, time management, and budget compliance


• Conduct timely 90-day and annual performance reviews


• Ensure staff follow all HPM, OSHA, MIOSHA, and licensing standards


• Provide ongoing coaching to maintain cleaning quality and infection-control best practices

Compliance & Safety

• Monitor apartments for disallowed items (extension cords, candles, frayed cords, unsafe storage, slip hazards, etc.)


• Ensure resident closet storage complies with 18” clearance below sprinkler heads


• Check refrigerator temperatures and monitor food safety in resident rooms


• Maintain supply inventory, order needed materials, and stay within budget


• Assist Maintenance staff with resident moves as needed

General Responsibilities

• Serve as a goodwill ambassador for the community


• Participate in community and family events


• Participate in weekend/evening Manager on Duty (MOD) rotation


• Lead or support at least one resident life enrichment activity per month


• Follow Life Safety policies and participate in drills


• Report hazards to the Maintenance Supervisor (urgent: verbal; routine: work order)


• Treat all residents with dignity, respect, and compassion


• Observe and report any change in resident condition to the Shift Supervisor


• Comply with infection control protocols, Resident Rights, and confidentiality


• Collaborate with staff across all shifts


• Other duties as required to support community objectives

Code of Conduct

As a member of the Management Team, the Housekeeping & Laundry Supervisor is expected to:

• Maintain professional, respectful communication at all times


• Demonstrate HPM Core Values: Honesty, Quality, Respect, Teamwork, Potential, Balance


• Work cooperatively across all departments


• Maintain resident confidentiality and uphold all rights


• Adhere to Employee Handbook guidelines

Physical & Mental Requirements

• Ability to lift up to 50 lbs


• Ability to stand, walk long distances, bend, squat, kneel, push/pull, and perform repetitive tasks for extended periods


• Tolerate hot/cold environments and strong odors/cleaning chemicals


• Operate housekeeping equipment (vacuum, washers, dryers, carpet cleaners, irons, etc.)


• Move furniture and boxes safely


• Communicate clearly in writing and verbally


• Emotional stability to support residents with chronic illness, dementia, or end-of-life circumstances

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