HR Operations Manager

We are partnering with a leading global freight-forwarder who is seeking a HR Operations Manage to join their team at their European headquarters in Amsterdam.

This role will drive the organisations processes and policies to ensure a compliant and equitable workplace.

Key Responsibilities

Establish and lead a scalable Human Resources function for the company’s European and APAC operations.

Set standards for employee regulations, compliance, and payroll.

Manage full-cycle recruitment by collaborating with hiring managers to align on strategies and create compelling job descriptions.

Develop a network of reliable third-party partners to provide guidance and support as the company grows.

Maintain essential business systems (e.g., Hooray).

Standardize HR processes and ensure legal compliance in accordance with ISO 9001:2015 and other industry standards.

Drive cultural initiatives at the company, including employee development, feedback, and discipline.

Advocate for change management and uphold our mission and values as the organization evolves.

Promote alignment and partnership between the European, APAC, and US headquarters.

Collaborate with cross-departmental leaders to enhance employee satisfaction and productivity.

Act as a strategic partner in designing organizational structure and compensation strategies.

Skills Required

Over 3 years of People Operations experience in Europe, preferably in multinational corporations.

Bachelor's degree in Human Resource Management or a related field (or equivalent experience).

High proficiency with HR information systems.

Experience with Microsoft Office/Google Suite applications and using data for analysis, recommendations, and executive reporting.

Fluent in English; proficiency in Dutch preferred, German is a plus.

Excellent verbal, written, and interpersonal communication skills; comfortable working with senior business partners daily.

Strong project management skills, self-motivated, and able to prioritize effectively to meet business needs.

Positive attitude and comfortable working in a fast-paced, high-growth environment with diverse teams.

Logistics experience is not required.

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