Immigration Case Manager, Dutch Immigration

What You’ll Do as our Case Manager

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  Serve as the primary point of contact for Foreign Nationals (FNs) and client HR teams, building strong relationships while setting clear expectations on timelines and processes
  
  


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  Ensure strict adherence to client-specific protocols, Service Level Agreements (SLAs), and Envoy’s internal case management SOPs
  
  


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  Manage and maintain accurate, up-to-date case records using our case management and internal systems
  
  


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  Prepare and draft high-quality immigration applications with strong attention to detail
  
  


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  Collaborate closely with Third Party Vendors (TPVs) to support work authorization and other immigration processes
  
  


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  Conduct thorough case assessments in line with standard operating procedures
  
  


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  Review and sign off on cases handled by Global Administrators, including proactive tracking of application expiries
  
  


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  Actively participate in client calls, providing updates, insights, and solutions
  
  


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  Liaise with immigration authorities to clarify requirements, follow up on applications, escalate delays, withdraw cases, or process fee refunds as needed
  
  


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  Ensure accurate and timely billing of all client matters in accordance with company policies
  
  

What We’re Looking For  : Skills, experience, attributes, and qualifications

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  Strong communication skills with the ability to engage clearly and confidently with diverse stakeholders
  
  


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  A self-starter mindset with the ability to take ownership and work independently
  
  


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  Proven ability to thrive in a fast-paced, deadline-driven environment
  
  


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  Excellent time management and organizational skills, with a keen eye for detail
  
  


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  Ability to manage multiple cases simultaneously while maintaining high-quality standards
  
  


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  Proficiency in MS Office Suite
  
  


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  Strong written and verbal communication skills in English (additional languages are a plus)Genuine passion for immigration law and a desire to create meaningful client impact
  
  


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  A growth mindset with enthusiasm to learn, adapt, and excel in a dynamic, evolving team
  
  


• 2 to 4 years of immigration experience preferred


• Bachelor’s Degree or equivalent work experience;

Why Envoy Global

• Work with globally recognized corporate clients


• Collaborative, people-first culture

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