Inside Sales Account Coordinator | German

Inside Sales Account Coordinator | German

Nijkerk, reference 2024-00849

Job description

In this position you will have the following responsibilities:

You will serve as the primary contact for and interact with customers to provide information in response to inquiries about products, sales orders, lead times, shipments and services and to handle and resolve complaints.

Develop and maintain business relationships with your dedicated B2B customer base and nurture these connections into strong, long term partnerships

Follow up & follow through on inquiries regarding sales orders, lead times, shipments, logistics, products and services and ensure customer requirements are met consistently

You develop and maintain close business relationships with customer contacts. Represent the company towards the customer and the customer inside the organization.

Spider in the web position because you work together with Shipping locations, Sales, Logistics, Accounting and other company resources to coordinate day-to-day customer requirements.

Requirements

Qualifications:

MBO+/HBO education (obtained through education or working experience)

Excellent written and spoken English and German (C1/C2 level) , big plus if you also speak French

Good communication and problem solving skills

Detail oriented with strong administrative follow-up and follow-through

Self-motivated and proactive with strong work ethic

At least 2 years of experience within an international customer services environment

Ability to cope with hectic deadlines and changing workloads

Team player

Some experience with SAP/CRM systems and a logistical background is an advantage

Working conditions

Our client is offering you a direct contract in a very nice team and international company. The salary depends on experience and the range is around the 2400,- and 3000,- euro gross a month. Hybrid working is possible and of course you will receive a travel allowance.
Salary from: €2400,- Salary to: €3000,-

Work location

Nijkerk

Company description

Our client is selling and delivering the best bike components. They develop and deliver the best and highly qualified components, from which some are custom made. To further strengthen their team, they are looking for someone who will coordinate the day-to-day relationship with their customer base in Germany