Interim UX Designer - Digital Purchase Journeys

Your Mission, Should You Choose to Accept It 

We’re looking for a UX Designer who knows how to connect the dots from first click to final booking. In this role, you’ll shape the digital journey across our brand website, booking flows, and everything in between. You'll  make sure our guests experience one seamless story, not disconnected steps. You’ll be hands-on in design while also steering the bigger vision, working side by side with product managers, engineers, and creatives. 

From students to hotel guests, from coworkers to event bookers, you’ll design journeys that feel simple, welcoming, and true to who we are. You’ll use research and data to back your ideas, always pushing for experiences that are intuitive and delightful. And you’ll bring creativity, curiosity, and a collaborative spirit to our growing digital & tech team.  

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Lead UX design across our brand site, booking flows, and other customer-facing platforms 


• Design digital journeys end to end, from discovery through conversion 


• Create user flows, wireframes, and prototypes in Figma while evolving our design system 


• Turn research and data into clear experiments and measurable improvements 


• Run usability tests, interviews, and competitor analyses to sharpen our ideas 


• Champion accessibility and inclusive design principles across all experiences 


• Collaborate closely with product, tech, and brand teams to create consistent solutions 


• Keep our UX fresh by bringing in new trends, ideas, and best practices 

What You’ll Have 

• 5+ years of UX design experience, ideally with e-commerce, travel, or booking platforms 


• A strong portfolio showing design thinking, interaction design, and UI skills 


• Proficiency in Figma, prototyping, and mapping journeys end to end 


• Experience with research, usability testing, and tools like GA or Hotjar 


• A solid grasp of responsive design, accessibility, and usability principles 


• Great communication skills and ease working with product and agile tech teams 


• A growth mindset: curious, experimental, and data-informed 


• Bonus points if you’re passionate about travel, hospitality, or lifestyle products 

What We Offer: 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future 


• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.