IT Director

The Partnership for Supply Chain Management Job Description

TITLE:                                Information Technology Director

REPORTS TO:                   PFSCM Director

LOCATION:                       PMO US, Arlington,  PMO-NL, Woerden

STATUS:                           Full-time

Organization description

The Partnership for Supply Chain Management (PFSCM) focuses on strengthening and managing secure, reliable, cost-effective, and sustainable global supply chains to enhance health and well-being in low- and middle-income countries by increasing access to quality and affordable health products. We assist governments, non-profit organizations, commercial firms, and humanitarian agencies in achieving their public health objectives through cost-saving procurement, efficient logistics, pharma-grade storage, last-mile delivery solutions, and real-time data tracking. PFSCM is dedicated to customer satisfaction and service excellence, which is reflected in our adherence to an ISO 9001:2015 certified Quality Management System and alignment with ISO 20400 for Sustainable Procurement, which underpins all our processes and services.

PFSCM, an affiliate of JSI Research & Training Institute, Inc. (JSI), a leading international public health and education consultant company in the U.S., operates from its project management headquarters in Washington D.C., and has an operational facility in Woerden, Netherlands. Additionally, we leverage the extensive network of 25 JSI offices around the world, allowing us to access their technical and operational expertise.

PFSCM's global team includes a diverse array of professionals from various countries who contribute to the effectiveness of our services. This diversity enriches our ability to connect with clients and collaborate internally. We believe our mission can be achieved by fostering a purpose- and results-driven culture. We strive to create an environment where our values of collaboration, learning, proactivity, problem-solving, and outcome orientation are reflected in our daily work.

Overall responsibilities

The IT Director reports to the PFSCM Director and is a member of the senior management team. The IT Director leads the development and implementation of technology strategy and tools to support PFSCM’s mission, operations, and program success. The IT Director partners with other corporate and project leaders to understand, articulate, and meet PFSCM’s information needs through technology and oversees all IT projects and budgets. 

The PFSCM IT Director will work in concert with the JSI CIO to ensure alignment with JSI enterprise standards and to identify any enterprise IT synergies.  

In partnership with the company’s senior management team, the IT Director identifies opportunities and risks for delivering the company’s services through its IT infrastructure and solutions, including identification of service options, opportunities for innovation, and assessment of technical hurdles to the business's success. 

Specific responsibilities

• Stay abreast of emerging technologies and trends that can improve organization and IT department performance and increase organizational efficiencies. 

• Collaborate with the business units to identify evolving client needs that may support or impede the success of the business and its impact on IT and data governance and data use. 

• Oversee projects and assignments within the Information Technology department. 

• Lead a high-performing IT team that responds effectively to internal and external needs, executes its activities effectively and efficiently, and keeps PFSCM’s IT tools and systems up to date and available to the business.  

• Collaborate with members of the senior management team to identify ways IT can assist the company in achieving its business and financial goals. 

• Identifies new information system developments and technologies; anticipates resulting organizational modifications. 

• Ensure that IT and network infrastructure adequately support the company's computing, data processing, and communications goals and needs. 

• Communicate goals, projects, and timelines of the company to the department; plans ways to execute those goals within the department. 

• Establish long-term IT needs and plans and develop strategies for developing systems and acquiring software and hardware necessary to meet those needs. 

• Implement, manage, and maintain compliance with ISO27001 IT requirements, ensuring alignment with our QMS. 

• Manage the change control process. 

• Ensure alignment with JSI IT standards. 

• Ensures compliance with government regulations and client requirements that apply to systems operations; directs development and execution of an enterprise-wide information security plan that protects the confidentiality, integrity, and availability of the company’s and client’s data and servers. 

• Support business development, corporate strategy, and innovation activities.  

• Performs other related duties as assigned. 

Qualifications

Professional and Technical Knowledge 

• Bachelor’s degree in information systems or a relevant field is . Master’s degree or equivalent professional work experience preferred. 

• Minimum of 10 years of experience in IT strategy and operations and/or information management. 

• Demonstrated understanding of the current technology environment and what an organization should be planning for based on this environment. 

• Demonstrated experience in project planning and execution. 

• Demonstrated understanding of how IT and technology intersect with and support business operations. 

• Demonstrated experience with cloud computing environments. 

• Experience with ISO27001 a plus. 

• Willingness and availability to travel 

Interpersonal skills/Communication  

• Excellent written and oral communication skills in English, as well as excellent interpersonal skills. 

• Ability to articulate ideas to both technical and non-technical audiences  

• Experience successfully managing (external) relationships with a wide variety of stakeholders in multi-cultural environments and in diverse locations internationally.  

Continuous improvement/Innovative 

• Experience with continuous improvement initiatives and change management activities. 

Priority Setting, Problem Solving, & Detail Orientation  

• Ability to set and manage several priorities judiciously and in alignment with strategic objectives. 

Leadership/Strategic Thinking 

• Proven management and leadership skills. 

• Ability to lead and motivate teams to deliver high-quality results on time and on budget.  

• Exceptionally self-motivated and directed. 

Disclaimer:

PFSCM is committed to providing equal employment opportunities for all qualified applicants and employees and to fostering a workplace free from discrimination. We believe in upholding the values of individual merit, hard work, and excellence, and we actively oppose any practices that promote illegal preferences or actions in hiring, contracting, or other employment decisions or practices. We strive to create an environment where every individual is treated with dignity and respect, and we are dedicated to promoting a culture that recognizes and rewards individual initiative and achievements.

If you are an individual with a disability or a disabled veteran and unable to apply online for an available position, you may submit your request for reasonable accommodation by calling Human Resources at 617-482-9485.