Junior Team Manager

About Peddler

At Peddler, we focus on making cities more sustainable through fast, smart, and efficient last-mile delivery. By partnering with over 500 local stores on our platform, we strengthen local retailers in our cities and connect them to the consumer demand using innovative technologies. Our established network enables us to offer same-day delivery from individual stores, leading retail chains and globally recognised brands with our 100% electric fleet.

Our mission is to transform current urban logistics into a fully sustainable network - beyond local retail. We achieve this in collaboration with international partners who supply our city hubs, after which we handle the last-mile delivery with our electric fleet. By joining Peddler, you become part of a company that values sustainability and innovation, playing a key role in our mission to transform last-mile delivery.

What you'll do

• Leadership & Team Management
  Guide and motivate a team of Rider Controllers and Route Planners. As the go-to person for operational issues, you remain calm under pressure, assess situations objectively, and provide clear, effective solutions to keep operations running smoothly. You ensure and support team growth and development.

• Process Optimisation & Implementation
  Identify areas for improvement and develop structured processes to enhance efficiency and effectiveness. Oversee the roll-out of new workflows, ensuring smooth adoption and communication across teams while proactively addressing challenges. 

• Workflow Documentation
  Create, maintain, and improve comprehensive documentation for all processes. Ensure information is structured, accessible, and regularly updated to support training, troubleshooting, and operational consistency.

• Reporting, Data Analysis & Stakeholder Management
  Track key performance indicators, analyse operational data, and report insights to senior management. Maintain strong relationships with external stakeholders and use data-driven decision-making to continuously optimise processes and enhance overall efficiency.

Leadership & Team Management
Guide and motivate a team of Rider Controllers and Route Planners. As the go-to person for operational issues, you remain calm under pressure, assess situations objectively, and provide clear, effective solutions to keep operations running smoothly. You ensure and support team growth and development.

Process Optimisation & Implementation
Identify areas for improvement and develop structured processes to enhance efficiency and effectiveness. Oversee the roll-out of new workflows, ensuring smooth adoption and communication across teams while proactively addressing challenges. 

Workflow Documentation
Create, maintain, and improve comprehensive documentation for all processes. Ensure information is structured, accessible, and regularly updated to support training, troubleshooting, and operational consistency.

Reporting, Data Analysis & Stakeholder Management
Track key performance indicators, analyse operational data, and report insights to senior management. Maintain strong relationships with external stakeholders and use data-driven decision-making to continuously optimise processes and enhance overall efficiency.