Key Account Manager

The Company

As a company, we work with suppliers in 10 different countries to source coffee from over 26,000 farming families. We pay a premium for their coffee and incentivize value-adding activities, such as improved growing and post-harvest practices, to increase the quality of our products. Our customers are willing to pay a higher price for these higher-quality products.

The Coffee Quest is dedicated to bringing specialty coffee to market, providing roasters in Europe and the United States with easy access to a wide range of green coffee. We offer knowledge, storytelling, quality control, and digital content to support our customers and work closely with them to plan their green coffee requirements. We reinvest part of our profits back into the producers through impact programs, to build a sustainable coffee chain for the future.

The role of Key Account Manager

We’re looking for a Key Account Manager to strengthen our commercial team. You’ll be responsible for managing and expanding a portfolio of high-value clients across Europe. This role is perfect for someone who thrives on building relationships, takes initiative, and enjoys travelling to meet roasters and attend industry events.

Key Responsibilities

• Manage and grow a portfolio of high-turnover clients.
  

• Take the lead in customer communication, account planning, and sales strategies.
  

• Create annual plans with clients to forecast needs and secure long-term collaboration
  

• Use systems to manage client data, sales orders, and inventory (e.g. Exact Online)
  

• Travel across Europe for client visits and events.
  

Requirements

• 3–5 years of experience in a B2B commercial or account management role
  

• Solid understanding of ERP systems 
  

• Strong initiative and problem-solving mindset
  

• Able to work both independently and as a supportive team player
  

• Excellent communication and planning skills
  

• Experience in green coffee sales is a strong plus
  

• Fluent in English (other EU languages are a plus)
  

• Willingness to travel regularly across Europe
  

Benefits

What We Offer

• A positive, supportive work culture at a quickly growing company, and enjoy the perks of working with great colleagues and great coffee!
  

• A competitive benefit package with opportunities for professional development and advancement.  Take charge of a project and achieve tangible results.
  

• The chance to work with passionate professionals across the coffee value chain
  

• Flexible working environment and travel opportunities
  

• The opportunity to represent your favourite drink to passionate people, all over Europe.
  

• Competitive salary based on experience
  

• In addition to office work, you'll have the opportunity to participate in events and team “borrels”.
  

• A chance to make a positive impact in the world.
  

Start date by mutual agreement.