As a Medewerker Backoffice Burgerzaken, you are responsible for the accurate processing and administration of civil affairs and resident registration matters. You ensure that requests from residents are handled correctly in accordance with Dutch legislation and municipal procedures.
Responsibilities
Process applications related to the Basisregistratie Personen (BRP), including extracts, registrations, corrections, and updates of resident data.
Handle civil status matters such as birth registrations, deaths, recognitions, marriages, registered partnerships, divorces, relocations, and emigrations.
Prepare, review, register, and complete all legal and administrative steps related to marriages and registered partnerships.
Process straightforward naturalisation and emigration applications and ensure compliance with applicable laws and regulations.
Create and register civil status documents and ensure accurate processing in the BRP system.
Review the content and authenticity of simple foreign official documents.
Verify residents’ identities and follow appropriate procedures in case of suspected fraud, including coordination with relevant authorities.
Provide information and guidance on civil affairs matters to residents, colleagues, and external organisations.
Manage the Burgerzaken mailbox and ensure timely follow-up on requests.
Handle cash administration and ensure correct financial processing.
Act as a point of contact and provide support to Front Office employees regarding Burgerzaken procedures and questions.
Requirements
Experience working in Burgerzaken, Publiekszaken, or municipal administration.
Knowledge of BRP, Civil Status (Burgerlijke Stand), and relevant Dutch legislation.
Accurate and detail-oriented approach with strong administrative skills.
Ability to work independently while collaborating with colleagues within a municipal environment.
Strong communication skills and a service-oriented mindset.
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