Medical Records Specialist

Taking care of dependent persons is worthwhile work. Serving others is a lifestyle choice and should not be entered into lightly. Contributing to the health and welfare of others can be draining at times, but at the same time can be truly rewarding. Being a caregiver is a dedicated occupation and is not like any other job. You have agreed to accept the responsibility for providing proper care and service to persons who depend on others for care. This means you agree to follow the guidelines of this living center as you perform your duties and fulfill your responsibilities.

Compensation and Benefits:

$23.00-$24.00 per hour

• No wage cap


• Opportunity for advancement


• Perfect attendance bonus


• Employee and Resident referral bonus


• Flexible spending account (wage works account)


• Optional health, dental, and vision insurance


• 90-day potential pay raise (dependent on performance)


• PTO based on hours worked and years of service


• 01K with company match up to 50% of your contribution of up to 6%


• Annual pay raise (dependent on performance)


• Paid orientation and training

Purpose of This Position:

Supports the Resident Services Coordinator in meeting the overall clerical responsibilities for the Resident Support Department. All responsibilities will be conducted in a manner that is consistent with the philosophy of this living center.

Qualifications:

Prefer MA or CNA, but not required. Minimum of 18 years of age and high school diploma (or equivalent). Must be able to perform essential functions of this position physically and mentally. Must possess a high degree of interpersonal relationship skills and capable of relating to a variety of people and personalities. Considerable initiative and judgment required. Telephone, word processing, Excel and clerical skills necessary. Ability to communicate effectively: able to read, write and carry out duties in English.

Essential Functions:

• Schedule resident assessments and service plan conferences


• Maintain tickler files for resident and employee TB, flu and Hepatitis B vaccines.


• Assist Resident Services Coordinator with resident record audits in ECP


• Set up new resident files, assure all required documentation is in the file.


• Maintain Outside Provider access to ECP as appropriate –adding and deleting users as needed.


• Monitor Chrome Book and Tablet function and inventory – communicate with HPM-IT Specialist as needed.


• HIPAA compliance – assuring safe-keeping of resident records and documents – informs Administrator of any concerns.


• Maintain stock of forms and supplies for Resident Support Department as directed by the RSC


• Coordinate completion of MI CHOICE task sheets, and timely submission for billing.


• Coordinate documentation for Long Term Care Insurance Reimbursement as needed.


• Schedule outside services: podiatrist, mobile dental, etc. Coordinate their on-site visit with Med Techs and Shift Supervisors.


• Assisting with staff scheduling, including monitoring attendance;


• Schedules employee reviews and attendance counseling for RSC.


• Assist Shift Supervisors with call-off management, as needed.


• Assist Resource Manager with filling open shifts, as needed.


• Additional duties as required to assure smooth operations of the assisted living center.

General Responsibilities:

• Serve as good-will ambassador for this living center, including assisting to answer telephones.


• Comply with infection control guidelines


• Communicate with supervisor regarding performance and abilities of the staff


• Assist new staff to learn the functions of their position


• Model exemplary resident service delivery


• Comply with requirements of employee handbook, operational policies and procedures, and state licensing requirements.


• Maintain a positive attitude; Communicate appropriately; Refrain from gossip


• May be asked to support staff on the floor with resident care as needed

Physical and Mental Requirements:

• Able to lift 20#


• Able to stand, bend, twist, turn, stoop, squat, sit, kneel, pull, push, and walk long distances on hard surfaces, for extended periods of time.


• Some repetitive movements, such as typing are required.


• Hearing ability to use the telephone and in-house radio communication.


• Ability to communicate verbally and in writing with residents, co-workers, and supervisors.


• Ability to comprehend written and verbal instructions.


• Emotional stability to appropriately handle resident care needs, including chronic illness, challenging

#INDADS