Medior Account Manager Professional Clients

As Medior Account Manager Professional Clients you play a key role in supporting and growing one on LYNX's most important segments.

You are responsible for building strong relationships with Professional Clients while supporting them in their day-to-day use of the platform, accounts, and trading tools. This includes handling complex client questions, guiding onboarding processes together with Compliance and CDD, supporting commercial growth initiatives, and ensuring clients receive a high level of service and support.

What you'll do

• Supporting Professional Clients in their day-to-day use of the platform, accounts, and trading tools
• Handling complex client questions and ensuring issues are resolved efficiently and professionally
• Building and maintaining strong long-term relationships with Professional Clients
• Contributing to the acquisition and growth of new Professional Clients
• Conducting sales conversations, client presentations, and fee negotiations with prospects and existing clients
• Representing LYNX at events and actively expanding your professional network
• Guiding clients through onboarding processes together with CDD and Compliance teams
• Ensuring onboarding processes run smoothly and managing expectations towards clients
• Helping clients become fully operational and successfully set up on the platform

Who you are

• A proactive and flexible professional who combines strong relationship management skills with a commercial mindset
• 2–3 years of experience in Customer Service, Sales, or Account Management within financial services
• Experience working with trading platforms
• You have a DSI Informeren Beleggen (Retail) registration
• Solid knowledge of financial markets and financial instruments
• Affinity with Professional Clients such as asset managers, advisors, and funds
• Strong communication skills in Dutch and English, both written and spoken

Nice to have:

• Experience with onboarding processes (KYC/CDD)
• Familiarity with relevant regulations such as MiFID and AML/KYC
• Experience dealing with more complex client structures (e.g. funds or asset managers)
• Existing network of Professional Clients

What we offer

• A competitive salary based on experience
• Flexible working hours in the heart of Amsterdam
• A fixed 13th-month salary
• Pension scheme
• Travel expense reimbursement
• A €2,000 annual training budget for your professional development
• Team outings, social drinks and an annual weekend trip with the entire team

About us

“LYNX helps you invest in yourself.”
“Working at LYNX means joining the LYNX family.”
“The development opportunities make LYNX the best place to work.”

This is what employees say about LYNX — and it reflects exactly what we aim to offer: an environment where you can get the best out of yourself.

From our offices in Amsterdam, Ghent, Berlin and Prague, we work every day to provide private and professional clients with the best trading opportunities through a fast, user-friendly and reliable platform.

LYNX is an international FinTech company where around 300 colleagues have been contributing to client success since 2006. Starting with two clear spearheads — low rates and an extensive product range — LYNX has grown into a European broker operating in ten countries.

Our offering continues to evolve, with advanced mobile and tablet applications, weekly Masterclass webinars via the Knowledge Portal and the daily Morning Call delivering timely financial market insights.