Museum Host

From the bustling Museumplein of Amsterdam to the charming Gothic Quarter of Barcelona and the cultural hub of London’s West End - Moco Museum is the global hub of art lovers and the art curious. This is the proud home to modern classics by the likes of Jean-Michel Basquiat, Andy Warhol, Yayoi Kusama, KAWS, Marina Abramović, Keith Haring, Kehinde Wiley and Tracey Emin, as well as new immersive wonders by contemporary stars. 

Across all areas of the museum, at Moco we work together to connect millions of viewers to carefully curated collections that inspire us all to defy expectations, follow our hearts and dream harder. Every day, our vision evolves and our reach grows. We trust in art as the vehicle to transport our collective consciousness into a more free, enlightened state. We are bold, pink, disruptive and playful – we are Moco.Join us in a unique opportunity to work at the newly opened Moco Museum. As a Moco Museum Host or Floor Personnel, you play a pivotal role in ensuring that visitors depart as enthusiastic ambassadors. Your exceptional customer service, enthusiasm, and attentiveness create a memorable experience that not only encourages return visits but also inspires visitors to recommend the museum to their friends and family. In this role, you will provide a welcoming environment for museum-goers, offer information and assistance about exhibitions, and ensure the safety and security of the artworks on display. Don't miss this chance to be part of an international team and contribute to an exciting cultural institution!

• Welcome visitors and provide information related to the museum, exhibitions, displays and services but also general information (directions, tourist suggestions, etc.)

• Act as first point of contact for all museum visitors inquiries

• Hosting at the museum gate entrances to attract, welcome and attend museum visitors

• Sell/scan tickets while promoting the use of the extra service, audio-tour

• Monitor museum areas to provide security of the exhibition artworks (ensure visitors do not touch or endanger works of art)

• Also monitor the cleanliness and overall tidiness of the museum

• Active ticket sales

• Flyering brochures around the museum

• Provide excellent customer experience by interacting with museum visitors and offer a welcoming and friendly environment

• Develop knowledge of the collections and exhibitions on display

• Responsible for the routine opening and closing of museum

• Assist at special functions, events and visits

• If applicable, conduct visitor and education tours in the museum (depends on the employee's interest)

• Perform other ad-hoc duties and tasks as requested by Duty Managers and/or General Manager

• Fluency in English is required (any additional language is a plus)

• Flexibility and availability to work morning or evening shift and weekends (the museum is open 365 days a year 7 days a week). Plus, available and flexible to work during high season (Easter, Summer, XMas Holidays)

• Previous work experience in customer service is a must

• Ability to work well with others in a dynamic team; you are a real team player.

• Creative, curious and takes initiative

• Excellent communication skills

• Enthusiastic and knowledgeable in modern and contemporary art is a plus, not a must

• Eligible to work in the Netherlands

Beneath our brand’s surface, Moco Museum is a united, vibrant and art loving family. We believe that every member of our team brings in their own valuable ideas, experience and skills, building upon our core values: inclusivity, positivity and involvement. Together, we believe that all our aspirations can be achieved. Whether it is celebrating successes or facing challenges, we approach them as a team, always aiming to give our best and maintain a commitment to continuous learning. Through our Friday drinks and multiple fun, team-building activities, Moco Museum continues to create a cooperative environment.  
In addition, we provide the following benefits: 

• Joining an international, young, inspiring and enthusiastic team

• Work in a spectacular setting, in Museumplein, embracing a rich cultural diversity;

• Opportunity to develop yourself and to execute your ideas;

• Exclusive discounts on gift shop items and admission to enjoy our art with your loved ones;

• A competitive salary;

• A fun social calendar of internal team events;