Onboarding Specialist

• At least 3 years of experience in customer or supplier onboarding, technical implementations, or account management
• Confident in working directly with suppliers and independently leading presentations and training sessions
• Comfortable using the Microsoft Office Suite, with a strong focus on Excel
• Excellent written and spoken English; additional languages are a plus
• Bonus: experience in aviation, hospitality, or travel technology

Responsibilities
• Build, manage, and maintain strong relationships with hotel partners
• Lead the onboarding of new hotel suppliers, including training on Get-e technology, administrative processes, and communication workflows
• Provide ongoing technical support and monitor daily hotel portal operations
• Collect partner feedback and collaborate with the IT team to drive continuous improvements
• Proactively manage supplier accounts to optimize performance and engagement
• Monitor hotel performance, resolve issues, and ensure consistent service quality
• Act as the key point of contact between hotel partners, Get-e Operations, and Get-e IT

• NS Business Card: We’ve got your commuting costs covered. Prefer driving? We’ll handle your travel expenses.

• Experience Our Service: Wondering why our clients rave about our cab service? You can use it twice a year yourself.

• Healthy Lifestyle: Need a snack? Grab some fresh fruit from the canteen. We have meal discount options for our employees as well.

• On-site Gym: Keep your energy levels up with access to our fully equipped office gym.

• Holiday Allowance: We provide 8% holiday allowance, so you can enjoy your time off.

• Vacation Days: Relax and recharge with 25 days of vacation each year.

• Remote Work: Hybrid working model (2 days from home), with the possibility of working 2 weeks from abroad.

• Pension Contribution: We contribute 2.5% toward your pension to support your future.