Pharma Quality Manager (f/m/d)

The Nippon Express Group is one of the world’s leading logistics service providers, with headquarters in Tokyo and a global presence spanning over 50 countries and regions. With more than 73,000 professionals worldwide, the NX Group is renowned for its commitment to excellence and innovation in logistics, including tailored solutions for the healthcare and pharmaceutical industries.

To strengthen our Global Pharma Quality Assurance team, we are currently seeking a motivated and detail-oriented Pharma Quality Manager to join our international team. In this pivotal role, you will contribute to the implementation and maintenance of our global quality management system, ensuring the highest standards of compliance across our organization. You will operate in a multicultural environment and play a vital role in fostering a culture of continuous improvement and global quality excellence.

These are your key tasks:

• Support the implementation and ongoing improvement of the Global Pharma Quality Management System across NX entitles
• Coordinate and manage the internal audit program, including planning, execution, reporting, and follow-up on corrective actions
• Contribute to the creation and implementation of global quality training programs
• Develop, implement and review global quality processes
• Prepare and review global quality documents (e.g., SOPs)
• Oversee the rollout and adoption of global quality processes across regional and local operations.
• Collaborate on the execution of the Global Pharma Quality Plan and other strategic initiatives
• Act as a quality ambassador, promoting a culture of compliance and continuous improvement throughout the organization

• Bachelor’s or Master’s degree in Life Sciences, Pharmacy, Quality Management, or a related field
• Minimum of two to five years of relevant professional experience in the freight forwarding or logistics industry, preferably in a quality management role
• Proven expertise in the implementation and maintenance of QMS
• Experience in conducting internal and external audits, including planning, execution, and reporting
• Demonstrated ability to plan and implement CAPA measures as well as continuous improvement measures
• Familiarity with Computer System Validation is an asset
• Prior experience within the pharmaceutical and/or healthcare logistics sector is highly advantageous
• Strong working knowledge of international standards and regulatory guidelines such as ISO 9001, GDP, ISO 13485, and FDA 21 CFR Part 820
• Solid understanding of regulatory requirements within the pharmaceutical industry, specifically in relation to freight forwarding and the supply chain of healthcare products
• Sound knowledge of pharmaceutical supply chain processes
• Highly organized, with excellent time management and multitasking abilities
• Experience in planning and managing small to medium-scale projects independently
• Proficiency in Microsoft Office applications, particularly Word and Excel
• Excellent communication skills, both verbal and written, in English

• A manager level position within a leading and innovative logistics company
• Engaging and varied responsibilities in a dynamic, international environment
• Supportive and collaborative team culture with a structured onboarding process
• A healthy work-life balance, including the option to work from home (hybrid model)
• A competitive benefits package and much more