Principal Scientific Account Lead

Role overview

ENPICOM is building the enterprise software foundation for biologics discovery. Our customers are world-class discovery teams in large pharma, and adoption is what ultimately determines success.

We are hiring a Principal Scientific Account Lead to own the scientific relationship with our most strategic customers as well as with our newly obtained customers. This is a hands-on, senior role for someone who has lived drug discovery from the inside and can engage as a peer with immunologists, bioinformaticians, and platform leaders.

You will act at the intersection of science, product, and commercial execution, owning scientific pre-sales support, post-sales adoption, whilst being ENPICOM’s internal center of gravity for domain knowledge.

What you’ll do

Own scientific engagement across the account lifecycle

• Act as the primary scientific counterpart for enterprise customers, both new and existing.

• Leading discovery discussions, platform demos, and deep technical walkthroughs, both internally as well as with prospects and customers.

• Understand customer workflows, their potential pain points, and success criteria at a level that goes beyond surface requirements.

Support pre-sales (technical & scientific)

• Support sales in complex enterprise cycles by shaping the scientific narrative.

• Run demos, pilots, and PoC’s focused on real discovery workflows.

• Translate customer needs into clear technical and product implications.

• International travelling to both clients and conferences will be required for ~ 30% of your time.

Drive post-sales adoption and value realization

• Ensure successful onboarding, adoption, and long-term platform usage.

• Identify friction points early and work with internal teams to resolve them.

• Actively contribute to adoption and expansions by demonstrating scientific value and ROI.

Be the internal scientific reference

• Serve as a key internal stakeholder for product and roadmap discussions.

• Support Product Management with making informed decisions grounded by real customer discovery practice.

Represent the customer internally

• Bring structured, high-signal feedback from customers into ENPICOM.

• Support with aligning our science -, product -, and engineering departments around real-world discovery needs.

Who you are

• PhD in Immunology, Computational Biology, Bioinformatics, or a closely related field within Life Sciences.

• Hands-on experience in biologics discovery (antibodies, immune repertoires, or related modalities).

• Deep understanding on how discovery teams are actually working experimentally, computationally, and organizationally.

• Experience with NGS data and sequencing-driven workflows.

• Wet-lab background is preferred (although this does not have to be based on a recent experience).

• Comfortable in working with software platforms; not afraid of technical depth.

• Experience in working within a service delivery environment, preferably within antibodies and/or large molecules.

• Strong in relationship building, presentation and communications skills.

• Able to communicate fluently with both scientists and software/product teams.

• You’re curious an structured, but pragmatic.

• Fluent in English (both verbally and written), additional languages (German, Dutch, Spanish) are preferred.

What success looks like (first 12 months)

• Measurable increase in adoption and satisfaction across key enterprise accounts.

• Successful scientific demos and evaluations yielding new clients.

• Customers see you as a trusted peer, a partner and problem-solver, not just as a vendor.

• Product decisions are better informed by real customer discovery workflows.

• ENPICOM’s scientific credibility with enterprise customers is materially stronger.