Principal Technician (VTC/AV)

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.


• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.


• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.


• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.


• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004497

Role Duties and Responsibilities

• Set up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording.


• Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication;


• Prepare and manage a (mobile) streaming studio including videowalls, greenscreen, etc.


• Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events.


• Instruct and supervise a technical team during larger digital/hybrid conferences and events.


• Set up, configure and operate PTZ cameras using NDI protocol.


• Design and create jingle's, banners, and other digital signage required for digital events and meetings


• Provide first level support and trouble shooting for customers experiencing issues with conference scheduling, videobridging, recording etc.


• Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring;


• Deputize for higher grade staff, if required;


• Perform other duties as may be required

Essential Skills, Experience and Certifications

• At least 5 years of professional AV experience, with a strong focus on sound mixing for live events and TV productions.


• Experienced in setup, configuration and operation of PTZ cameras using NDI protocol.


• Proficient in video control systems such as Blackmagic as well as production systems like vMix for live switching and content management.


• Minimum 5 years of hands-on experience delivering live digital and hybrid events on streaming platforms such as Webex, Microsoft Teams, and Sype.


• Experience in leading a team of AV technicians during live digital/hybrid events and meetings.


• Ability to configure, install and troubleshoot industry standard collaboration services from both Poly, Cisco etc. including Poly RMX, Poly DMA and Poly RPRM;


• Prior experience of working in an international environment comprising both military and civilian elements;


• Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.


• A thorough knowledge of one of the two NATO languages, both written and spoken, is essential and some knowledge of the other is desirable.

Education

• Higher training in a relevant discipline (such as, Telecommunications, Electronics, Electrical, or Computer Engineering)

Language Proficiency

• Most of the work of the NCIA is conducted in the English language.

Working Location

• The Hague, Netherlands

Working Policy

• On-site

Travel

• Some travel to other NATO sites may be required

Security Clearance

Valid National or NATO Secret personal security clearance